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For Companies At a Glance
- Tasks: Support our team with essential admin tasks and deliver top-notch customer service.
- Company: Join a leading industrial machinery manufacturer in Milton Keynes.
- Benefits: Gain valuable experience on a 6-month contract with a supportive team.
- Why this job: Perfect opportunity to develop your skills in a dynamic environment.
- Qualifications: Administrative experience, SAP knowledge, and strong communication skills required.
- Other info: Great chance to kickstart your career in a thriving industry.
The predicted salary is between 24000 - 36000 £ per year.
Customer Service Administrator
We’re hiring a Customer Service Administrator for a 6‑month fixed‑term contract to support our team in Milton Keynes. You’ll provide essential administrative support to Engineers, Dispatchers, and Service Managers, helping to deliver exceptional customer service and ensuring smooth day‑to‑day operations.
Responsibilities
- Process service reports, subcontractor orders, credit/debit notes, and invoices using SAP
- Raise and manage purchase orders and supplier communications
- Provide cover for the service dispatch team when needed
- Handle customer calls and maintain CRM data
- Prepare quotations for external repairs and PM contracts
- Support with timesheets, error logs, and general admin duties
What We’re Looking For
- Proven administrative experience, ideally within the engineering or service sector
- Confident using SAP and Microsoft Office
- Strong attention to detail and ability to multitask
- Excellent communication skills and a team‑focused mindset
Additional Information
- Seniority level: Associate
- Employment type: Contract
- Job function: Administrative
- Industry: Industrial Machinery Manufacturing
👉 Apply now to join us in Milton Keynes!
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Customer Service Administrator employer: Jungheinrich UK Ltd
Contact Detail:
Jungheinrich UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative experience, especially in the engineering or service sector. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your SAP and Microsoft Office prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Administrator role. Share specific examples of how you've provided exceptional customer service in the past – we love a good story!
Show Off Your Attention to Detail: In this role, attention to detail is key. When you submit your application, double-check for any typos or errors. A polished application shows us that you care about quality and can handle the multitasking required in this position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at Jungheinrich UK Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of SAP and Microsoft Office. Familiarise yourself with how these tools are used in administrative roles, especially in the engineering or service sector. Being able to discuss your experience confidently will impress the interviewers.
✨Show Off Your Multitasking Skills
Prepare examples of how you've successfully managed multiple tasks at once. Think about times when you had to juggle various responsibilities, like processing service reports while handling customer calls. This will demonstrate your ability to thrive in a busy environment.
✨Communicate Clearly
Since excellent communication skills are key for this role, practice articulating your thoughts clearly and concisely. You might want to rehearse common interview questions with a friend or in front of a mirror to ensure you come across as confident and approachable.
✨Be Team-Focused
Highlight your team-oriented mindset during the interview. Share stories that showcase your ability to collaborate effectively with others, whether it’s supporting Engineers or working alongside Dispatchers. This will show that you’re not just about individual success but also about contributing to the team's goals.
