At a Glance
- Tasks: Ensure site performance goals are met and maintain equipment.
- Company: Join Yeo Valley, a leader in customer service and innovation.
- Benefits: Enjoy a competitive salary and a supportive work environment.
- Other info: Flexible working hours with opportunities for personal growth.
- Why this job: Be a key player in maintaining essential equipment and building customer relationships.
- Qualifications: Mechanical or electrical experience, ideally in maintenance or service roles.
The predicted salary is between 30000 - 40000 £ per year.
Reports to: Area Service Manager
Department: Customer Service
Location: Yeo Valley, Highbridge
Closing Date: Thursday 26th February 2026
Role Purpose: To assist the Area Service Manager by ensuring that defined site performance goals and standards are being met on their sites. Repair and preventative maintenance of materials handling and ancillary equipment.
Role Responsibilities:
- Preventative maintenance of materials handling and ancillary equipment
- Repair of materials handling and ancillary equipment
- Accurately complete service reports and time sheets
- Manage and control parts stock
- Build customer relationships through good levels of communication, ensuring customer expectations are met in line with contractual obligations
- Close liaison with the after sales office to ensure accurate information for customers in regards to repair times and estimated times of arrival
- Optimise external revenue by ensuring chargeable follow up work identified is communicated to the Customer and completed in a timely manner
- Ensure all company and customer health and safety procedures are met
- Identify sales leads for the Jungheinrich range of equipment and After Sales products
- Act as a Company Ambassador at all times
In addition to the duties and responsibilities listed, the job holder may be required to perform other duties assigned by the Area Service Manager such as call out and working outside of normal working hours (please note that this list is not exhaustive).
Working Hours: Monday to Friday, 08:00-16:30
Person Specification: We are looking for mechanically and electrical biased engineers from any type of maintenance/service background specifically general automotive technicians, HGV, mobile plant, forklift, or ex forces military vehicle engineers. The ideal candidate will hold a clean driving license. They will also have experience of working in a customer facing environment and be used to working unsupervised.
Competencies Required:
- Time Management
- Problem solving
- Flexibility
- Accountability
- Adaptability
- Initiative
- Business acumen
- Customer orientation
- Decision making
- Innovation
- Negotiation and influencing
- Team working
RA040 | Site Supervisor (No Staff) employer: Jungheinrich Internal
Contact Detail:
Jungheinrich Internal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RA040 | Site Supervisor (No Staff)
✨Tip Number 1
Get to know the company! Research Yeo Valley and understand their values and goals. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Site Supervisor role. Personal connections can make a big difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to site supervision and customer service. Think about how your past experiences align with the responsibilities listed in the job description, especially around maintenance and customer relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Yeo Valley.
We think you need these skills to ace RA040 | Site Supervisor (No Staff)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Site Supervisor role. Highlight your experience with materials handling and any relevant maintenance work. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your customer service experience and how you can help us meet our site performance goals.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with innovative solutions!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Jungheinrich Internal
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical knowledge, especially related to materials handling and ancillary equipment. Be ready to discuss your past experiences in maintenance or service roles, as well as any specific projects you've worked on that relate to the job.
✨Show Off Your Customer Skills
Since this role involves building customer relationships, think of examples where you've successfully communicated with clients or resolved issues. Highlight your ability to manage expectations and ensure customer satisfaction, as this will be key in your interview.
✨Be Ready for Problem-Solving Questions
Prepare for questions that test your problem-solving skills. Think of scenarios where you've had to troubleshoot equipment or manage unexpected challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Demonstrate Your Initiative
This role requires a proactive approach, so be prepared to discuss times when you've taken the initiative in your previous jobs. Whether it’s identifying sales leads or suggesting improvements, showing that you can think ahead will impress the interviewers.