At a Glance
- Tasks: Maintain and repair materials handling equipment while ensuring top-notch customer service.
- Company: Join a leading company in the materials handling industry with a focus on innovation.
- Benefits: Enjoy competitive pay, health benefits, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement and skill development.
- Why this job: Be a key player in enhancing customer satisfaction and operational efficiency.
- Qualifications: Mechanical or electrical background with customer service experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Reports to: Area Service Manager
Department: Customer Service
Location: Milton Keynes
Closing Date: Friday 22nd May 2026
Role Purpose:
To assist the Area Service Manager by ensuring that defined site performance goals and standards are being met on their sites. Repair and preventative maintenance of materials handling and ancillary equipment.
Role Responsibilities:
- Preventative maintenance of materials handling and ancillary equipment
- Repair of materials handling and ancillary equipment
- Accurately complete service reports and time sheets
- Manage and control parts stock
- Build customer relationships through good levels of communication, ensuring customer expectations are met in line with contractual obligations
- Close liaison with the after sales office to ensure accurate information for customers in regards to repair times and estimated times of arrival
- Optimise external revenue by ensuring chargeable follow up work identified is communicated to the Customer and completed in a timely manner
- Ensure all company and customer health and safety procedures are met
- Identify sales leads for the Jungheinrich range of equipment and After Sales products
- Act as a Company Ambassador at all times
- In addition to the duties and responsibilities listed, the job holder may be required to perform other duties assigned by the Area Service Manager such as call out and working outside of normal working hours (please note that this list is not exhaustive).
Working Hours: 40 hours per week.
Person Specification:
We are looking for mechanically and electrical biased engineers from any type of maintenance/service background specifically general automotive technicians, HGV, mobile plant, forklift, or ex forces military vehicle engineers. The ideal candidate will hold a clean driving license and have a good level of education. They will also have experience of working in a customer facing environment and be used to working unsupervised. Experience of supervising staff is desirable.
Competencies Required:
- Time Management
- Problem solving
- Flexibility
- Accountability
- Adaptability
- Initiative
- Business acumen
- Customer orientation
- Decision making
- Innovation
- Negotiation and influencing
- Team working
RA082 | Field Service Engineer in Milton Keynes employer: Jungheinrich Internal
At Jungheinrich, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and teamwork. Our Field Service Engineers in Milton Keynes benefit from comprehensive training and development opportunities, ensuring continuous professional growth while enjoying a supportive environment that values employee well-being and customer satisfaction. With a focus on health and safety, as well as a commitment to building strong customer relationships, we provide a rewarding career path for those looking to make a meaningful impact in the materials handling industry.
StudySmarter Expert Advice🤫
We think this is how you could land RA082 | Field Service Engineer in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to field service engineering. Think about how you can showcase your problem-solving skills and customer orientation – these are key in this role!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that suit your skills and interests – we’re always looking for talented individuals!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
We think you need these skills to ace RA082 | Field Service Engineer in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your mechanical and electrical skills, and any relevant experience in maintenance or customer service. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your clean driving licence and customer-facing experience!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with innovative solutions, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Jungheinrich Internal
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to materials handling and ancillary equipment. Be ready to discuss your previous experience with repairs and maintenance, as well as any specific tools or technologies you've used.
✨Show Off Your Customer Skills
Since this role involves building customer relationships, think of examples where you've successfully communicated with clients. Prepare to share how you’ve managed expectations and resolved issues in a customer-facing environment.
✨Demonstrate Problem-Solving Ability
Be prepared to tackle hypothetical scenarios during the interview. Think about how you would approach common problems in field service engineering, and be ready to explain your thought process clearly.
✨Highlight Your Flexibility
This job may require working outside normal hours or on call. Share experiences that showcase your adaptability and willingness to go the extra mile, whether it’s taking on additional duties or adjusting to changing circumstances.
