At a Glance
- Tasks: Perform maintenance and repairs on materials handling equipment while ensuring top-notch customer service.
- Company: Join a leading company in the materials handling industry with a focus on innovation.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement and skill development.
- Why this job: Be a key player in keeping essential equipment running smoothly and making a difference.
- Qualifications: Mechanical or electrical background with customer service experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Reports to: Area Service Manager
Department: Customer Service
Location: Milton Keynes
Closing Date: Friday 22nd May 2026
Role Purpose:
To assist the Area Service Manager by ensuring that defined site performance goals and standards are being met on their sites. Repair and preventative maintenance of materials handling and ancillary equipment.
Role Responsibilities:
- Preventative maintenance of materials handling and ancillary equipment
- Repair of materials handling and ancillary equipment
- Accurately complete service reports and time sheets
- Manage and control parts stock
- Build customer relationships through good levels of communication, ensuring customer expectations are met in line with contractual obligations
- Close liaison with the after sales office to ensure accurate information for customers in regards to repair times and estimated times of arrival
- Optimise external revenue by ensuring chargeable follow up work identified is communicated to the Customer and completed in a timely manner
- Ensure all company and customer health and safety procedures are met
- Identify sales leads for the Jungheinrich range of equipment and After Sales products
- Act as a Company Ambassador at all times
In addition to the duties and responsibilities listed, the job holder may be required to perform other duties assigned by the Area Service Manager such as call out and working outside of normal working hours (please note that this list is not exhaustive).
Working Hours: 40 hours per week.
Person Specification:
We are looking for mechanically and electrical biased engineers from any type of maintenance/service background specifically general automotive technicians, HGV, mobile plant, forklift, or ex forces military vehicle engineers. The ideal candidate will hold a clean driving license and have a good level of education. They will also have experience of working in a customer facing environment and be used to working unsupervised. Experience of supervising staff is desirable.
Competencies Required:
- Time Management
- Problem solving
- Flexibility
- Accountability
- Adaptability
- Initiative
- Business acumen
- Customer orientation
- Decision making
- Innovation
- Negotiation and influencing
- Team working
Field Service Engineer - Materials Handling & Maintenance in Milton Keynes employer: Jungheinrich Internal
As a Field Service Engineer at our Milton Keynes location, you will join a dynamic team that prioritises employee growth and development, offering extensive training and career advancement opportunities. Our supportive work culture fosters collaboration and innovation, ensuring that you are equipped to meet customer expectations while enjoying a fulfilling work-life balance. With competitive benefits and a commitment to health and safety, we strive to create a rewarding environment for all our employees.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Materials Handling & Maintenance in Milton Keynes
✨Tip Number 1
Get to know the company! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Plus, it could lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to field service engineering. Think about how your past experiences align with the role's responsibilities, especially around customer service and maintenance.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Field Service Engineer - Materials Handling & Maintenance in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in maintenance and service, especially if you've worked with materials handling equipment. We want to see how your skills match up with what we're looking for!
Show Off Your Customer Skills:Since this role involves building customer relationships, don’t forget to mention any previous experience you have in customer-facing roles. We love candidates who can communicate effectively and meet customer expectations.
Be Clear and Concise:When writing your application, keep it straightforward. Use bullet points where possible and make sure your key achievements stand out. We appreciate clarity and a well-structured application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Jungheinrich Internal
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to materials handling and maintenance. Be ready to discuss specific equipment you've worked on and any relevant repairs or maintenance tasks you've completed. This will show that you're not just familiar with the role, but that you can hit the ground running.
✨Show Off Your Customer Skills
Since this role involves building customer relationships, think of examples where you've successfully communicated with clients or resolved issues. Prepare to share how you’ve managed customer expectations in the past, as this will highlight your customer orientation and problem-solving skills.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a difficult customer or managing unexpected equipment failures. Practise your responses to these scenarios, focusing on your decision-making and adaptability. This will demonstrate your ability to think on your feet.
✨Highlight Your Team Spirit
Even though the job requires working unsupervised, teamwork is still crucial. Prepare to discuss times when you collaborated with others or led a team. This will showcase your ability to work well with colleagues and contribute positively to the company culture.
