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- Tasks: Perform maintenance and repairs on materials handling equipment while ensuring top-notch customer service.
- Company: Join a leading company in the materials handling industry with a focus on innovation.
- Benefits: Enjoy competitive pay, health benefits, and opportunities for professional growth.
- Other info: Flexible working hours and potential for career advancement in a dynamic environment.
- Why this job: Be a key player in maintaining essential equipment and building strong customer relationships.
- Qualifications: Mechanical or electrical background with experience in customer-facing roles.
The predicted salary is between 30000 - 40000 £ per year.
Covering: Kettering, Corby & Northampton
Reports to: Area Service Manager
Department: Customer Service
Location: Covering: Kettering, Corby & Northampton
Closing Date: Friday 22nd May 2026
Role Purpose: To assist the Area Service Manager by ensuring that defined site performance goals and standards are being met on their sites. Repair and preventative maintenance of materials handling and ancillary equipment.
Role Responsibilities:
- Preventative maintenance of materials handling and ancillary equipment
- Repair of materials handling and ancillary equipment
- Accurately complete service reports and time sheets
- Manage and control parts stock
- Build customer relationships through good levels of communication, ensuring customer expectations are met in line with contractual obligations
- Close liaison with the after sales office to ensure accurate information for customers in regards to repair times and estimated times of arrival
- Optimise external revenue by ensuring chargeable follow up work identified is communicated to the Customer and completed in a timely manner
- Ensure all company and customer health and safety procedures are met
- Identify sales leads for the Jungheinrich range of equipment and After Sales products
- Act as a Company Ambassador at all times
In addition to the duties and responsibilities listed, the job holder may be required to perform other duties assigned by the Area Service Manager such as call out and working outside of normal working hours (please note that this list is not exhaustive).
Working Hours: 40 hours per week.
Person Specification: We are looking for mechanically and electrical biased engineers from any type of maintenance/service background specifically general automotive technicians, HGV, mobile plant, forklift, or ex forces military vehicle engineers. The ideal candidate will hold a clean driving license and have a good level of education. They will also have experience of working in a customer facing environment and be used to working unsupervised. Experience of supervising staff is desirable.
Competencies Required:
- Time Management
- Problem solving
- Flexibility
- Accountability
- Adaptability
- Initiative
- Business acumen
- Customer orientation
- Decision making
- Innovation
- Negotiation and influencing
- Team working
RA085 | Field Service Engineer in Kettering employer: Jungheinrich Internal
Contact Detail:
Jungheinrich Internal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RA085 | Field Service Engineer in Kettering
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential employers on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their products and services, especially in materials handling. This shows you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss how you've tackled challenges in previous roles. Employers love candidates who can think on their feet and adapt to new situations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace RA085 | Field Service Engineer in Kettering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance and customer service. We want to see how your background fits the role of a Field Service Engineer, so don’t hold back on showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for us. Mention specific experiences that relate to the job description and show off your passion for the role.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Jungheinrich Internal
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to materials handling and ancillary equipment. Be ready to discuss your previous experience with repairs and maintenance, as well as any specific tools or technologies you've used.
✨Show Off Your Customer Skills
Since this role involves building customer relationships, think of examples where you've successfully communicated with clients. Prepare to share how you’ve managed expectations and resolved issues in a customer-facing environment.
✨Demonstrate Problem-Solving Ability
Be prepared to tackle hypothetical scenarios during the interview. Think about how you would approach common problems in field service engineering, and be ready to explain your thought process and decision-making.
✨Highlight Your Flexibility
This job may require working outside normal hours or dealing with unexpected challenges. Share examples from your past where you've had to adapt quickly to changing situations or manage your time effectively under pressure.