At a Glance
- Tasks: Perform maintenance and repairs on materials handling equipment while ensuring top-notch customer service.
- Company: Join a leading company in the materials handling industry with a focus on innovation.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Dynamic work environment with potential for career advancement.
- Why this job: Be a key player in keeping essential equipment running smoothly and making customers happy.
- Qualifications: Mechanical or electrical background with experience in customer-facing roles.
The predicted salary is between 30000 - 40000 £ per year.
Reports to: Area Service Manager
Department: Customer Service
Location: Milton Keynes
Closing Date: Friday 22nd May 2026
Role Purpose: To assist the Area Service Manager by ensuring that defined site performance goals and standards are being met on their sites. Repair and preventative maintenance of materials handling and ancillary equipment.
Role Responsibilities:
- Preventative maintenance of materials handling and ancillary equipment
- Repair of materials handling and ancillary equipment
- Accurately complete service reports and time sheets
- Manage and control parts stock
- Build customer relationships through good levels of communication, ensuring customer expectations are met in line with contractual obligations
- Close liaison with the after sales office to ensure accurate information for customers in regards to repair times and estimated times of arrival
- Optimise external revenue by ensuring chargeable follow up work identified is communicated to the Customer and completed in a timely manner
- Ensure all company and customer health and safety procedures are met
- Identify sales leads for the Jungheinrich range of equipment and After Sales products
- Act as a Company Ambassador at all times
In addition to the duties and responsibilities listed, the job holder may be required to perform other duties assigned by the Area Service Manager such as call out and working outside of normal working hours (please note that this list is not exhaustive).
Working Hours: 40 hours per week.
Person Specification: We are looking for mechanically and electrical biased engineers from any type of maintenance/service background specifically general automotive technicians, HGV, mobile plant, forklift, or ex forces military vehicle engineers. The ideal candidate will hold a clean driving license and have a good level of education. They will also have experience of working in a customer facing environment and be used to working unsupervised. Experience of supervising staff is desirable.
Competencies Required:
- Time Management
- Problem solving
- Flexibility
- Accountability
- Adaptability
- Initiative
- Business acumen
- Customer orientation
- Decision making
- Innovation
- Negotiation and influencing
- Team working
Field Service Engineer - Materials Handling & Maintenance employer: Jungheinrich Internal
As a Field Service Engineer at our Milton Keynes location, you will join a dynamic team that values innovation and customer satisfaction. We offer a supportive work culture with opportunities for professional growth, competitive benefits, and the chance to work with cutting-edge materials handling equipment. Our commitment to employee development ensures that you can advance your career while making a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Materials Handling & Maintenance
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your problem-solving skills. Think about real-life examples from your past experiences that demonstrate your adaptability and customer orientation.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications with a friendly email or call. It shows your enthusiasm and keeps you on their radar. Plus, it’s a great way to ask any questions you might have about the role.
✨Tip Number 4
When you land an interview, be sure to ask insightful questions about the company and the role. This not only shows your interest but also helps you determine if it’s the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Field Service Engineer - Materials Handling & Maintenance
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with materials handling and maintenance, and don’t forget to mention any customer-facing roles you've had. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Be sure to mention your mechanical and electrical expertise, as well as your ability to build customer relationships.
Showcase Relevant Experience:When filling out your application, make sure to showcase any relevant experience, especially in maintenance or service backgrounds like automotive or HGV. We love seeing candidates who can demonstrate their problem-solving skills and adaptability!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Jungheinrich Internal
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to materials handling and maintenance. Be ready to discuss specific equipment you've worked with, as well as any relevant repair or maintenance experiences. This will show that you're not just a good fit for the role, but that you genuinely understand the industry.
✨Show Off Your Customer Skills
Since this role involves building customer relationships, think of examples where you've successfully communicated with clients or resolved issues. Prepare to share how you’ve managed customer expectations in the past, as this will highlight your customer orientation and problem-solving skills.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a difficult customer or managing unexpected equipment failures. Practise your responses to these scenarios, focusing on your decision-making and adaptability. This will demonstrate your ability to think on your feet and handle pressure.
✨Dress the Part and Be Punctual
First impressions matter! Dress appropriately for the interview, leaning towards smart-casual, and make sure you arrive on time. Being punctual shows accountability and respect for the interviewer's time, which is crucial in a customer-facing role.
