At a Glance
- Tasks: Ensure site performance goals are met and maintain equipment.
- Company: Join Yeo Valley, a leader in customer service and innovation.
- Benefits: Enjoy a competitive salary and a supportive work environment.
- Other info: Flexible working hours with opportunities for personal growth.
- Why this job: Be the go-to person for equipment maintenance and customer satisfaction.
- Qualifications: Mechanical or electrical experience, preferably in a customer-facing role.
The predicted salary is between 30000 - 40000 £ per year.
Reports to: Area Service Manager
Department: Customer Service
Location: Yeo Valley, Highbridge
Closing Date: Thursday 26th February 2026
Role Purpose: To assist the Area Service Manager by ensuring that defined site performance goals and standards are being met on their sites. Repair and preventative maintenance of materials handling and ancillary equipment.
Role Responsibilities:
- Preventative maintenance of materials handling and ancillary equipment
- Repair of materials handling and ancillary equipment
- Accurately complete service reports and time sheets
- Manage and control parts stock
- Build customer relationships through good levels of communication, ensuring customer expectations are met in line with contractual obligations
- Close liaison with the after sales office to ensure accurate information for customers in regards to repair times and estimated times of arrival
- Optimise external revenue by ensuring chargeable follow up work identified is communicated to the Customer and completed in a timely manner
- Ensure all company and customer health and safety procedures are met
- Identify sales leads for the Jungheinrich range of equipment and After Sales products
- Act as a Company Ambassador at all times
- In addition to the duties and responsibilities listed, the job holder may be required to perform other duties assigned by the Area Service Manager such as call out and working outside of normal working hours (please note that this list is not exhaustive).
Working Hours: Monday to Friday, 08:00-16:30
Person Specification: We are looking for mechanically and electrical biased engineers from any type of maintenance/service background specifically general automotive technicians, HGV, mobile plant, forklift, or ex forces military vehicle engineers. The ideal candidate will hold a clean driving license. They will also have experience of working in a customer facing environment and be used to working unsupervised.
Competencies Required:
- Time Management
- Problem solving
- Flexibility
- Accountability
- Adaptability
- Initiative
- Business acumen
- Customer orientation
- Decision making
- Innovation
- Negotiation and influencing
- Team working
RA040 | Site Supervisor (No Staff) in Burnham-on-Sea employer: Jungheinrich Internal
Contact Detail:
Jungheinrich Internal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RA040 | Site Supervisor (No Staff) in Burnham-on-Sea
✨Tip Number 1
Get to know the company! Research Yeo Valley and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the role and the company culture that you won’t find anywhere else.
✨Tip Number 3
Prepare for the interview by practising common questions related to site supervision and customer service. We recommend using the STAR method to structure your answers – it’s a game changer!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace RA040 | Site Supervisor (No Staff) in Burnham-on-Sea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance and customer service. We want to see how your background fits the role of Site Supervisor, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. We love seeing enthusiasm and a clear understanding of what we do at StudySmarter.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Site Supervisor position.
How to prepare for a job interview at Jungheinrich Internal
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical knowledge, especially related to materials handling and ancillary equipment. Be ready to discuss your past experiences in maintenance or service roles, as well as any specific projects you've worked on that relate to the job.
✨Show Off Your Customer Skills
Since this role involves building customer relationships, think of examples where you've successfully communicated with clients or resolved issues. Highlight your ability to manage expectations and ensure satisfaction, as this will be key in demonstrating your customer orientation.
✨Be Ready for Problem-Solving Questions
Prepare for questions that assess your problem-solving skills. Think of scenarios where you've had to troubleshoot equipment or manage unexpected challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Demonstrate Flexibility and Initiative
This role requires adaptability and the ability to work unsupervised. Be prepared to discuss times when you've had to adjust your plans or take the initiative in a project. Show that you're proactive and can handle responsibilities without constant oversight.