At a Glance
- Tasks: Lead a passionate team to deliver top-notch food and service at Junction 38.
- Company: Join a vibrant truckstop kitchen with a focus on quality and customer delight.
- Benefits: Competitive pay, team training, and a fun work environment.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Make a real impact by creating memorable experiences for customers every day.
- Qualifications: Experience in food service and a passion for great customer care.
The predicted salary is between 25000 - 30000 £ per year.
The Catering Manager is a hands-on operational role that will lead the delivery of great quality food and service in our Junction 38 Truckstop Kitchen supported by Service Leaders. Passionate about delighting our customers, you will lead your team from the front, coaching your team to provide excellent standards and service every day.
Responsibilities:
- Building a strong team of service leaders who lead the food quality, customer service and standards on every shift.
- Ensure we deliver food quality according to the specs and recipes as defined by the food team.
- Ensure your team align to our values and deliver warm, friendly, and speedy service to our customers.
- Deliver high standards of cleanliness, food hygiene and health and safety standards by doing regular audits and setting goals and action plans for your team.
- Ensure commercial success by looking after the sales, cash and stock for your station.
- Look after your team to ensure they are fully trained, engaged and motivated whilst ensuring all colleagues are rostered effectively and paid accurately and on time.
Qualifications and Desired Qualities:
- Passionate about great service and our unique business, the successful candidate will display our values of warmth, graft and courage to bring to life our story for their colleagues and customers.
- A hands-on approach to coaching your team to deliver the very best for our customers.
- Knowledge of food safety and health and safety legislation.
- A warm and friendly manner and be someone who goes above and beyond for both customers and colleagues alike.
- A passion for our food, local suppliers and our landscape.
- Be excited by working in a dynamic and at times demanding environment.
- Exceptionally high standards for customer service, food quality and cleanliness and standards.
Cafe Manager- Junction 38 in Penrith employer: Junction 38 Services
At Junction 38, we pride ourselves on being an exceptional employer that values passion and dedication in delivering outstanding food and service. Our supportive work culture fosters teamwork and personal growth, providing opportunities for our Cafe Managers to lead with warmth and courage while ensuring their teams are engaged and motivated. Located in a vibrant truckstop environment, we offer a unique chance to connect with local suppliers and create memorable experiences for our customers every day.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Manager- Junction 38 in Penrith
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and how you can fit in, especially since they value warmth and great service.
✨Tip Number 2
Practice your people skills! As a Cafe Manager, you'll be leading a team and interacting with customers daily. Role-play common scenarios with friends or family to boost your confidence and show off your warm, friendly manner.
✨Tip Number 3
Prepare some questions for your interview! Ask about their approach to food quality and customer service. This shows you're genuinely interested and ready to contribute to their mission of delivering excellent standards.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of our unique story and passionate about the role.
We think you need these skills to ace Cafe Manager- Junction 38 in Penrith
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for great service shine through in your application. We want to see how passionate you are about food, customer service, and being part of our unique story at Junction 38.
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the role. We love seeing examples of how you've led teams, maintained high standards, and delivered exceptional service in previous jobs.
Be Authentic:When writing your cover letter, be yourself! Share your personal experiences and what makes you a great fit for our team. We appreciate authenticity and want to know the real you.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Junction 38 Services
✨Know Your Stuff
Make sure you’re familiar with the food safety and health regulations relevant to the role. Brush up on the specific recipes and food quality standards mentioned in the job description. This shows that you’re not just passionate about food, but also knowledgeable about how to maintain high standards.
✨Show Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you coached your colleagues to improve service or quality. Being able to demonstrate your hands-on approach will resonate well with the interviewers.
✨Emphasise Customer Service
Be ready to discuss your philosophy on customer service. Share stories where you went above and beyond for customers or how you’ve handled difficult situations. This role is all about delighting customers, so showing your passion for great service is key.
✨Engage with the Company Values
Familiarise yourself with the company’s values of warmth, graft, and courage. During the interview, weave these values into your responses. Show how you embody these traits in your work ethic and interactions with both customers and colleagues.
