At a Glance
- Tasks: Lead operations at vibrant venues, managing teams and budgets to create unforgettable experiences.
- Company: Exciting VC-backed startup transforming spaces into community hubs.
- Benefits: Competitive salary, growth opportunities, and access to exclusive roles in various sectors.
- Other info: Access unique career paths in Ops, Strategy, Product, and more.
- Why this job: Join a dynamic team and shape the future of retail and hospitality.
- Qualifications: 4-10 years experience in venue management and team leadership.
The predicted salary is between 50000 - 80000 £ per year.
The job hunting process is sh*t so we flipped it on its head. With Jumpstart, roles at high-growth startups find you.
Right now, we're hiring an Operations Lead at a retail and hospitality business turning physical spaces into destinations for UK brands.
The company turns physical spaces into retail, hospitality and cultural destinations that bring communities together.
What you'll do
- Manage a venue, market hall, food hall or hospitality site
- Lead a front-line team
- Manage vendors and tenants, and own the P&L and budget
Is this you?
- 4-10 years of overall work experience
- Have managed a venue or hospitality site, a front-line team and vendors or tenants
- Experience opening a new venue or running a multi-tenant site is a plus
Once you're in, you get access to Founder's Associate, Ops, Strategy, Product and AI & Automation roles from Pre-Seed to Series B+, and around half of them aren't advertised anywhere else.
Not convinced? See what Jumpstarters have to say about us.
Operations Lead in London employer: Jumpstart
Jumpstart is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those looking to make a significant impact in the startup ecosystem. With tailored 1:1 interview training and the opportunity to work closely with founders of VC-backed startups, employees are empowered to take ownership of their roles from day one, ensuring meaningful career growth and development in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Lead in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Jumpstart. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Jumpstart
Don't be shy about reaching out to Jumpstart directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Lead in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Jumpstart and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Jumpstart
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
