Jumpstart in London is hiring a Customer Success & Onboarding Manager to lead onboarding for clinics and practices on our health tech platform. You will own customer health and retention after go-live, ensuring clinics derive value quickly and consistently.
You will act as the voice of the customer inside the product team, translating feedback into improvements. The role requires startup or scaleup experience and 3-5 years in customer success or onboarding, with a hybrid work pattern (Mondays,
#J-18808-Ljbffr
Health Tech: Customer Success & Onboarding Lead employer: Jumpstart
Jumpstart is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those looking to make a significant impact in the startup ecosystem. With tailored 1:1 interview training and the opportunity to work closely with founders of VC-backed startups, employees are empowered to take ownership of their roles from day one, ensuring meaningful career growth and development in a fast-paced environment.
