Head of Customer Success at VC backed Aviation Tech startup (£80-100k)

Head of Customer Success at VC backed Aviation Tech startup (£80-100k)

Full-Time Remote
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The job hunting process is sh*t so we flipped it on its head. With Jumpstart, roles at high-growth startups find you.

Right now, we're hiring a Head of Customer Success at a 115-person Series A startup building the operating system for airports.

Manchester-based, or remote

Airports use this platform to track passengers and aircraft and run operations. You'll lead the team that keeps those airports happy and growing.

What you'll do:

  • Lead and grow the customer success team
  • Own retention and expansion across a global airport customer base
  • Shape how the company supports clients as it scales

Is this you?

  • You've led a customer success team at a B2B SaaS company
  • You're comfortable with complex, high-stakes enterprise customers

How does Jumpstart work?

We help people land customer-facing and generalist roles at the UK's most exciting VC-backed startups and scaleups.

  • Roles, curated: skip the job boards and the applications that go nowhere. You'll hear back within days.
  • Founders pitch to you: founder videos show you the role, the team and what they need before you commit to a conversation.
  • Startups apply to you: companies that like your profile send you interview requests.
  • No recruiters in the middle: when the interest is mutual, we introduce you straight to the founder or hiring lead.
  • Respect for your time: a CV and a 45-minute screening call with us to get started.

Once you're in, you get access to Customer Success, Account Management, Implementation, Ops and Generalist roles from Pre-Seed to Series B+, and around half of them aren't advertised anywhere else.

  • 45-minute screening call with the Jumpstart team
  • Complete your profile and we'll share full details on this role, plus others that fit

Not convinced? See what Jumpstarters have to say about us.

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Head of Customer Success at VC backed Aviation Tech startup (£80-100k) employer: Jumpstart

Jumpstart is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those looking to make a significant impact in the startup ecosystem. With tailored 1:1 interview training and the opportunity to work closely with founders of VC-backed startups, employees are empowered to take ownership of their roles from day one, ensuring meaningful career growth and development in a fast-paced environment.

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Contact Details:

Jumpstart Recruitment Team