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- Tasks: Provide Level 1 tech support and manage office equipment setups.
- Company: Leading trading firm in Greater London with a dynamic work environment.
- Benefits: Full-time position with various employee benefits and growth opportunities.
- Why this job: Kickstart your tech career while helping others solve their tech issues.
- Qualifications: Strong interpersonal skills and a passion for technology.
- Other info: 6-month contract with potential for future opportunities.
The predicted salary is between 30000 - 42000 £ per year.
A leading trading firm located in Greater London is seeking a Technical Support professional to join their Helpdesk team. The role involves providing Level 1 tech support for employees, managing office equipment setups, and assisting with troubleshooting for Windows and Mac systems.
Ideal candidates will possess strong interpersonal skills, attention to detail, and a desire to grow technical expertise. This is a full-time, in-office, 6-month contracted position with various employee benefits.
On-Site IT Helpdesk & Tech Services (6 Months) employer: Jump Trading
Contact Detail:
Jump Trading Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site IT Helpdesk & Tech Services (6 Months)
✨Tip Number 1
Network like a pro! Reach out to current employees at the trading firm on LinkedIn or through mutual connections. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on common tech support scenarios. We should practice explaining how we’d troubleshoot issues with Windows and Mac systems, as well as our approach to managing office equipment setups.
✨Tip Number 3
Show off those interpersonal skills! During interviews, let’s share examples of how we’ve successfully communicated with non-technical staff. This will highlight our ability to make tech jargon understandable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to match the job description perfectly.
We think you need these skills to ace On-Site IT Helpdesk & Tech Services (6 Months)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in tech support and showcases your interpersonal skills. We want to see how you can bring value to our Helpdesk team!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about tech support and how you can contribute to our team. Be genuine and let your personality shine through!
Showcase Your Technical Skills: Mention any specific experience with Windows and Mac systems, as well as any troubleshooting you've done. We love seeing candidates who are eager to grow their technical expertise!
Apply Through Our Website: For the best chance of getting noticed, make sure to apply directly through our website. It helps us keep track of applications and ensures you’re considered for the role!
How to prepare for a job interview at Jump Trading
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of both Windows and Mac systems. Be prepared to discuss common troubleshooting scenarios and how you would handle them. This shows that you're not just familiar with the systems, but that you can think on your feet.
✨Show Off Your Interpersonal Skills
Since this role involves a lot of interaction with employees, practice how you communicate technical information in a clear and friendly manner. Think about examples from your past experiences where you successfully helped someone solve a tech issue.
✨Prepare for Equipment Setups
Familiarise yourself with common office equipment setups. You might be asked how you would approach setting up a new workstation or troubleshooting hardware issues. Having a few strategies in mind will help you stand out.
✨Express Your Desire to Learn
This position is all about growth, so be ready to talk about your eagerness to expand your technical expertise. Share any relevant courses or certifications you’re considering, and how you plan to stay updated with tech trends.
