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For Companies At a Glance
- Tasks: Support sales and customer service in a tech environment, handling admin tasks and invoice queries.
- Company: Join a dynamic IT company focused on managed services and innovative solutions.
- Benefits: Enjoy a stable 5-day work week in the office with opportunities for growth.
- Why this job: Perfect for those who love customer interaction and want to thrive in a tech-savvy environment.
- Qualifications: Experience in sales or customer support within a technical setting is preferred.
- Other info: This role is not IT support; it's all about business admin and customer service.
The predicted salary is between 30000 - 42000 £ per year.
Are you an Office Manager or do Sales or Customer support for an IT company or Managed Service Provider looking for their next administration/admin role or fancy a change? Our client is looking for someone who has worked in a technical environment doing business admin support that may have included the licensing and subscription, dealing with invoice queries as well as after sales support.
They ideally want someone who has an understanding of tech and the terminology but not from a purely technical role. This is not an IT support role. So if you have excellent customer service skills and enjoy working in a varied business/sales support role, apply now to Karen at Jump IT.
Please note this is 5 days a week in the office in Tonbridge.
Sales Admin Support - CRM/MSP employer: Jump IT Recruitment
Contact Detail:
Jump IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Admin Support - CRM/MSP
✨Tip Number 1
Familiarise yourself with the specific terminology used in the IT and Managed Service Provider sectors. This will help you communicate effectively during interviews and demonstrate your understanding of the industry.
✨Tip Number 2
Highlight your customer service experience by preparing examples of how you've successfully handled client queries or issues in previous roles. This will showcase your ability to provide excellent support in a sales environment.
✨Tip Number 3
Research the company culture and values of the organisation you're applying to. Tailoring your conversation to align with their ethos can make a strong impression during any discussions.
✨Tip Number 4
Network with professionals in the IT and MSP fields, either through LinkedIn or local events. Building connections can provide insights into the role and potentially lead to referrals.
We think you need these skills to ace Sales Admin Support - CRM/MSP
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales or customer support within a technical environment. Emphasise any roles where you dealt with licensing, subscriptions, or invoice queries.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and explain how your background aligns with the requirements. Mention specific examples of your customer service skills and your understanding of tech terminology.
Highlight Soft Skills: Since excellent customer service skills are crucial for this position, be sure to showcase your communication abilities, problem-solving skills, and adaptability in your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Jump IT Recruitment
✨Show Your Understanding of the Tech Environment
Make sure to demonstrate your familiarity with the technical terminology and concepts relevant to the role. Even if you haven't worked in a purely technical position, showing that you understand the basics can set you apart.
✨Highlight Your Customer Service Skills
Since excellent customer service is key for this role, prepare examples from your past experiences where you successfully handled customer queries or provided support. This will showcase your ability to thrive in a sales support environment.
✨Be Ready to Discuss Business Admin Tasks
Prepare to talk about your experience with business administration tasks such as managing licensing, subscriptions, and invoice queries. Specific examples will help illustrate your capability in handling these responsibilities.
✨Express Your Enthusiasm for Varied Roles
This position involves a mix of tasks, so convey your excitement about working in a varied business/sales support role. Share how you enjoy taking on different challenges and adapting to new situations.
