At a Glance
- Tasks: Lead a small team in providing top-notch application support and problem resolution.
- Company: Join a dynamic tech company focused on customer satisfaction and team collaboration.
- Benefits: Home-based role with occasional office visits, competitive salary, and growth opportunities.
- Other info: Ideal for those looking to grow in a supportive and innovative environment.
- Why this job: Make a real impact by leading a team and enhancing application performance.
- Qualifications: Experience in application support, team leadership, and basic coding skills required.
We have a great opportunity for a Team Lead to manage a small team of 3-4 staff. Experience with the following is needed:
- Application Support
- 3rd line problem resolution
- Team leadership
- Project work
- Being customer-focused
Some basic coding skills are needed as you will work with code changes and application coding, but this is not a developer role at all. Technical skills should include SQL (queries, stored procedures), C#.NET. Any Java or COBOL is a bonus, but not essential. The role is home-based but with a need to visit a Bournemouth-based office.
Application Support Team Lead - 3rd Line, SQL, C#, .NET in Bournemouth employer: Jump IT Recruitment
Join a dynamic and supportive team as an Application Support Team Lead, where you will have the opportunity to lead a small group of dedicated professionals in a home-based role with occasional visits to our Bournemouth office. We pride ourselves on fostering a collaborative work culture that encourages employee growth through continuous learning and development opportunities, while also offering a competitive benefits package that prioritises work-life balance and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Team Lead - 3rd Line, SQL, C#, .NET in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know Roger or have insights into Jump IT. A friendly chat can sometimes open doors that applications can't.
✨Tip Number 2
Prepare for the interview by brushing up on your SQL and C# skills. We recommend doing some mock interviews with friends or using online platforms to get comfortable discussing your technical knowledge and leadership experience.
✨Tip Number 3
Showcase your team leadership skills! Think of examples where you've successfully led a team or resolved complex issues. We want to hear about your customer-focused approach and how you’ve made a difference in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Application Support Team Lead - 3rd Line, SQL, C#, .NET in Bournemouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in application support and team leadership. We want to see how you've tackled 3rd line problem resolution and any relevant project work you've done.
Show Off Your Technical Skills:Don’t forget to mention your SQL and C#.NET skills! If you’ve dabbled in Java or COBOL, give us a shout about that too. We love seeing a bit of coding knowledge, even if it’s not a developer role.
Be Customer-Focused:In your application, share examples of how you've put customers first in your previous roles. We’re all about being customer-focused, so let us know how you’ve made a difference!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Jump IT Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your SQL, C#, and .NET skills before the interview. Be ready to discuss how you've used these technologies in past roles, especially in application support and 3rd line problem resolution.
✨Showcase Your Leadership Skills
As a Team Lead, you'll need to demonstrate your ability to manage and motivate a small team. Prepare examples of how you've successfully led teams in the past, focusing on your customer-centric approach and project management experience.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of specific scenarios where you've resolved complex issues or improved processes in application support. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Be Ready to Discuss Coding Basics
While this isn't a developer role, having basic coding skills is essential. Be prepared to talk about any coding changes you've implemented or worked with, and how you communicate technical concepts to non-technical stakeholders.
