At a Glance
- Tasks: Lead a small team in providing top-notch application support and problem resolution.
- Company: Join a dynamic tech company focused on customer satisfaction and team collaboration.
- Benefits: Flexible home-based work with occasional office visits and opportunities for professional growth.
- Other info: Exciting opportunity to work with SQL and .NET in a supportive environment.
- Why this job: Make a real difference by leading a team and enhancing user experiences.
- Qualifications: Experience in application support, team leadership, and basic coding skills required.
The predicted salary is between 45000 - 55000 £ per year.
We have a great opportunity for a Team Lead to manage a small team of 3-4 staff. Experience with the following is needed:
- Application Support
- 3rd line problem resolution
- Team leadership
- Project work
- Being customer-focused
Some basic coding skills are needed as you will work with code changes and application coding, but this is not a developer role at all. Technical skills should include SQL (queries, stored procedures), C#.NET. Any Java or COBOL is a bonus, but not essential.
The role is home-based but with a need to visit a Bournemouth-based office. There is no visa sponsorship or visa transfer on offer.
Application Support Team Lead - 3rd Line, SQL, C#,.NET employer: Jump IT Recruitment
Join a dynamic and supportive team as an Application Support Team Lead, where you will have the opportunity to lead a small group of dedicated professionals in a home-based role with occasional visits to our Bournemouth office. We pride ourselves on fostering a collaborative work culture that encourages employee growth through continuous learning and development opportunities, while also offering a competitive benefits package that prioritises work-life balance and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Team Lead - 3rd Line, SQL, C#,.NET
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with SQL or .NET. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Brush up on your technical skills! Make sure you're comfortable with SQL queries and C#.NET. We recommend doing some hands-on practice or even small projects to showcase your coding chops during interviews.
✨Tip Number 3
Prepare for behavioural questions! As a Team Lead, you'll need to demonstrate your leadership skills. Think of examples where you've successfully managed a team or resolved conflicts, and be ready to share them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Application Support Team Lead - 3rd Line, SQL, C#,.NET
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in application support and team leadership. We want to see how you've tackled 3rd line problem resolution and any relevant project work you've done.
Show Off Your Technical Skills:Don’t forget to mention your SQL and C#.NET skills! If you’ve dabbled in Java or COBOL, give us a shout about that too. We love seeing candidates who can handle code changes, even if it’s not a developer role.
Be Customer-Focused:Since this role is all about being customer-focused, share examples of how you've put customers first in your previous roles. We want to know how you’ve resolved issues and kept clients happy!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Jump IT Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your SQL, C#, and .NET skills before the interview. Be ready to discuss how you've used these technologies in past roles, especially in application support and problem resolution.
✨Showcase Your Leadership Skills
As a Team Lead, you'll need to demonstrate your ability to manage and motivate a small team. Prepare examples of how you've successfully led teams in the past, focusing on your approach to team dynamics and project work.
✨Customer Focus is Key
This role requires a strong customer focus, so think about times when you've gone above and beyond for clients. Be ready to share specific examples that highlight your commitment to customer satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a 3rd line support context. Practice articulating your thought process and how you would approach resolving complex issues.
