At a Glance
- Tasks: Deliver exceptional in-room dining experiences with a focus on guest satisfaction.
- Company: Join Jumeirah, a leader in luxury hospitality with stunning properties worldwide.
- Benefits: Enjoy competitive pay, healthcare, career growth, and discounts on food and stays.
- Why this job: Be part of a prestigious hotel and create memorable moments for guests.
- Qualifications: Experience in luxury service and excellent communication skills are essential.
- Other info: Dynamic work environment with opportunities for personal and professional development.
Waiter/Waitress – In Room Dining – Jumeirah Carlton Tower
Join to apply for the Waiter/Waitress – In Room Dining – Jumeirah Carlton Tower role at Jumeirah.
About Jumeirah & the Hotel
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with Londonβs largest naturally lit swimming pool.
About the Job
An opportunity has arisen for an In Room Dining Waiter to join the Chinoiserie in Jumeirah Carlton Tower. The main duties and responsibilities of this role are:
- Efficiently manage and process guest in-room dining orders, ensuring accuracy and timely delivery of high-quality food and beverage items.
- Provide personalized and attentive service to guests, addressing their preferences and special requests with a focus on exceeding expectations.
- Coordinate closely with the kitchen, ensuring smooth communication to guarantee accurate and timely preparation of in-room dining orders.
- Maintain a thorough understanding of the hotel\\\’s room service menu, including food and beverage options, and communicate effectively with guests to assist in their selections.
- Handle guest inquiries and concerns promptly, demonstrating a proactive and solutions-oriented approach to ensure guest satisfaction.
About you
The ideal candidate for this position will have the following experience and qualifications:
- Previous experience in a similar in-room dining or food and beverage role within a luxury 5-star hotel, showcasing a strong understanding of high-end service standards.
- Excellent communication skills, with the ability to interact professionally and courteously with guests, taking and processing orders with attention to detail.
- Exceptional organizational and multitasking skills, capable of handling multiple orders and requests simultaneously in a fast-paced environment.
- Attention to detail in delivering in-room dining orders, ensuring accuracy in presentation and adherence to guest preferences and dietary requirements.
Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
- Supportive and inclusive work environment
- Access to Learning & Development programmes and clear career pathways
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Health care and insurance benefits
- Locally competitive salary and incentive structure
- Locally relevant benefits as determined by the property
- Meals on Duty
- Life Insurance
- Dry Cleaning of uniform or Business Attire
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Waiter/tress - In Room Dining - Jumeirah Carlton Tower employer: Jumeirah
Contact Detail:
Jumeirah Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Waiter/tress - In Room Dining - Jumeirah Carlton Tower
β¨Tip Number 1
Get to know the hotel! Research Jumeirah Carlton Tower and its unique offerings. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice your communication skills! As a waiter/waitress, you'll need to interact with guests regularly. Role-play with friends or family to get comfortable with taking orders and addressing guest preferences.
β¨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the work culture and might even refer you for the position, giving you an edge over other candidates.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for the role and the company. Donβt miss out on this opportunity!
We think you need these skills to ace Waiter/tress - In Room Dining - Jumeirah Carlton Tower
Some tips for your application π«‘
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application: Make sure to tailor your application specifically for the In Room Dining role at Jumeirah Carlton Tower. Highlight relevant experience and skills that match the job description, so we can see why you're the perfect fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Avoid fluff and focus on what matters!
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for this fantastic opportunity at Jumeirah.
How to prepare for a job interview at Jumeirah
β¨Know the Menu Inside Out
Before your interview, make sure youβre familiar with the in-room dining menu at Jumeirah Carlton Tower. This means knowing the dishes, ingredients, and any special dietary options. Being able to discuss the menu confidently will show that youβre genuinely interested in the role and ready to provide excellent service.
β¨Showcase Your Service Skills
During the interview, be prepared to share examples of how you've provided exceptional service in previous roles. Think about specific situations where you went above and beyond for a guest. This will demonstrate your understanding of high-end service standards and your commitment to guest satisfaction.
β¨Practice Your Communication
As a waiter/waitress, communication is key. Practice articulating your thoughts clearly and professionally. You might even want to role-play common scenarios, like taking an order or handling a guest complaint, to showcase your ability to interact courteously and effectively.
β¨Demonstrate Multitasking Abilities
In a fast-paced environment like in-room dining, multitasking is crucial. Be ready to discuss how you manage multiple orders and requests simultaneously. Share any techniques you use to stay organised and ensure accuracy, as this will highlight your capability to thrive under pressure.