About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About Jumeirah Carlton Tower
Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool.
About The Job
An opportunity has arisen for a Spa Therapist to join us Jumeirah Carlton Tower.
The main duties and responsibilities of this role
Provide excellent therapy services to guests by recommending correct treatments and offering full product knowledge, in accordance with Spa protocol and accepted certification practices, to ensure they always receive enchanting, immersive health and wellness experiences
Examine treatment rooms before beginning a treatment to ensure they are fully set up, equipped, and in line with the established standards
Inspect all areas of the Spa and treatment rooms to ensure their cleanliness so that guests are provided with a clean and comforting experience.
Provide a clean, safe, and hygienic environment within the Spa in line with standard documentation, sequence of services, SOPs etc., thus adhering to local regulations.
Carry out spa treatments to the highest of standards. Ensure all checks and preparation are adhered to standard protocols thus providing a smooth and professional service
Be ready to receive the guests and ensure consultation questionnaires and other details (wellness history, allergies, dislikes etc..) are read prior to the treatments and appropriate therapy is provided leading to pleasing guest experience
About you
The ideal candidate for this position will have the following experience and qualifications:
Strong stakeholder management skills, confidently liaising with internal teams including HR, Health & Safety, and senior management.
Experienced in engaging with external stakeholders such as guests, wellness vendors, and government agencies.
Ideally degree-qualified in Health, Wellness Coaching, Psychology, Counselling, or a related field.
Minimum of 2-3 years’ experience in a similar role within a wellness or hospitality environment.
About The Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits Include
Supportive and inclusive work environment
Access to Learning & Development programmes and clear career pathways
Opportunities for internal mobility within our global network
Colleague discounts on food, beverage, and hotel stays worldwide
Health care and insurance benefits
Competitive salary + excellent service charge
Extra holiday for significant Birthdays (21.30.40. etc.)
Jumeirah perks website access – discount
Dry cleaning of uniform or Business attire
Meals on duty!
