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For Companies At a Glance
- Tasks: Lead and support the Reservations team while managing bookings and training.
- Company: Join Jumeirah, a global leader in luxury hospitality with stunning properties.
- Benefits: Enjoy a supportive work environment, career growth, and great discounts.
- Why this job: Be part of a prestigious hotel and create memorable experiences for guests.
- Qualifications: Previous management experience and strong communication skills required.
- Other info: Access to wellness benefits and professional development opportunities.
The predicted salary is between 30000 - 40000 £ per year.
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences.
About Jumeirah Carlton Tower
Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool.
About The Job
An opportunity has arisen for a Reservations Assistant Manager to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are:
- Supervise and manage the Reservations team, offering guidance, support, and training.
- Conduct regular training sessions to ensure team knowledge of hotel policies and systems.
- Monitor team performance and provide constructive feedback.
- Schedule and coordinate team shifts to ensure adequate coverage.
- Assist in recruitment and onboarding of new team members.
- Process telephone and email reservations using Opera, ensuring accuracy.
Candidate Profile
- Previous supervisory or management experience preferred.
- Excellent English communication skills.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Strong knowledge of Opera reservation system.
- Ability to communicate effectively at all levels.
About The Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include:
- Supportive and inclusive work environment
- Access to Learning & Development programmes and clear career pathways
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Health care and insurance benefits
- Locally competitive salary and incentive structure
- Dry Cleaning of uniform or Business attire
- Meals on Duty
- Employee Assistance Program
- Wellness Benefits – Chiropodist, Flu Jabs, and more
Reservations Assistant Manager - Reservations - Jumeirah Carlton Tower in Slough employer: Jumeirah
Contact Detail:
Jumeirah Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Assistant Manager - Reservations - Jumeirah Carlton Tower in Slough
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Jumeirah Carlton Tower on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Jumeirah's values and recent news. We want to see that you’re genuinely interested in the brand and its commitment to luxury hospitality. Tailor your answers to reflect how you align with their mission.
✨Tip Number 3
Showcase your skills during the interview! Bring examples of how you've successfully managed teams or improved processes in previous roles. We love seeing candidates who can demonstrate their impact and leadership abilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows us that you’re proactive and genuinely interested in joining the team.
We think you need these skills to ace Reservations Assistant Manager - Reservations - Jumeirah Carlton Tower in Slough
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences and enthusiasm align with our commitment to providing exceptional service at Jumeirah Carlton Tower.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Reservations Assistant Manager role. Highlight relevant skills and experiences that match the job description, especially your supervisory experience and knowledge of the Opera reservation system.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our official website! This ensures that your application goes directly to us and helps streamline the process. We can’t wait to hear from you!
How to prepare for a job interview at Jumeirah
✨Know Your Stuff
Familiarise yourself with Jumeirah Carlton Tower and its unique offerings. Understand their values, the luxury experience they provide, and how you can contribute to that. This will show your genuine interest in the role and the company.
✨Showcase Your Leadership Skills
As a Reservations Assistant Manager, you'll be supervising a team. Prepare examples of how you've successfully led teams in the past, focusing on training, performance monitoring, and providing feedback. This will demonstrate your capability to manage and inspire others.
✨Master the Tech
Brush up on your knowledge of the Opera reservation system and Microsoft Office tools. Be ready to discuss how you've used these systems in previous roles, as this will highlight your technical proficiency and readiness for the job.
✨Practice Your Communication
Since excellent communication is key, practice articulating your thoughts clearly and confidently. Consider mock interviews or speaking with friends about your experiences. This will help you convey your ideas effectively during the actual interview.