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- Tasks: Maximise sales through exceptional service and up-selling techniques in a luxury hotel setting.
- Company: Join Jumeirah, a global leader in luxury hospitality with stunning properties worldwide.
- Benefits: Enjoy competitive salary, healthcare, discounts, and opportunities for professional growth.
- Other info: Flexible hours, supportive environment, and extra holiday for significant birthdays!
- Why this job: Be part of a prestigious team at a landmark hotel in the heart of London.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 25000 - 30000 £ per year.
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences.
About Jumeirah Carlton Tower
Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool.
About the Job
An opportunity has arisen for an Order Taker to join us at Jumeirah Carlton Tower within our In-Room Dining Team. The main duties and responsibilities of this role are:
- Maximize sales and profits through exceptional value and service, utilizing effective up-selling and cross-selling techniques throughout the hotel.
- Maintain a thorough knowledge of all in-room dining menu items and actively review relevant information such as hotel events and daily specials.
- Demonstrate an understanding of hotel facilities and become proficient in hotel management systems such as Opera, Epicure, and Hotsos.
- Adhere to punctuality and uniform standards while fostering positive relationships with colleagues and other departments.
- Ensure compliance with hotel policies related to Fire, Health, Hygiene, and Safety, and possess a pleasant demeanor with proficiency in English and preferably additional languages.
About you
- Strong communication and interpersonal skills
- Strong customer service orientation
- Ability to tolerate moderate amounts of walking
- Ability to work flexible hours
- Demonstrates excellent grooming standards
About the Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
- Supportive and inclusive work environment
- Access to Learning & Development programmes and clear career pathways
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Health care and insurance benefits
- Competitive salary + excellent service charge
- Extra holiday for significant Birthdays (21, 30, 40, etc.)
- Jumeirah perks website access – discount
- Dry cleaning of uniform or Business attire
- Meals on duty!
Sales Agent - Jumeirah Carlton Tower employer: Jumeirah
Contact Detail:
Jumeirah Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Agent - Jumeirah Carlton Tower
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the luxury hospitality sector. A personal recommendation can go a long way in landing that Sales Agent role at Jumeirah Carlton Tower.
✨Tip Number 2
Prepare for the interview by researching Jumeirah's values and recent news. Show us you’re genuinely interested in the brand and its commitment to exceptional service. Tailor your answers to reflect how you can contribute to their mission.
✨Tip Number 3
Practice your communication skills! As a Sales Agent, you'll need to demonstrate strong interpersonal abilities. Role-play with a friend or record yourself to refine your pitch and ensure you come across as confident and engaging.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Jumeirah team and ready to embrace the luxury hospitality experience.
We think you need these skills to ace Sales Agent - Jumeirah Carlton Tower
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re genuinely excited about the opportunity to work at Jumeirah Carlton Tower and how you can contribute to our team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our values and the specific role of Order Taker in our In-Room Dining Team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the position. Remember, we’re looking for strong communication skills!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Jumeirah
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the Jumeirah Carlton Tower's offerings, especially the in-room dining menu. Familiarise yourself with their unique dining experiences and any current events or specials. This will show your genuine interest and help you stand out.
✨Showcase Your Customer Service Skills
As a Sales Agent, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlight your strong communication skills and how you handle challenging situations with grace.
✨Dress to Impress
First impressions matter! Ensure you adhere to the grooming standards expected at Jumeirah. Dress smartly and professionally, as this reflects your understanding of the luxury hospitality environment and shows that you take the opportunity seriously.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.