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- Tasks: Lead fitness classes, promote wellness activities, and ensure a welcoming environment for guests.
- Company: Join Jumeirah, a luxury hospitality brand known for exceptional service and stunning locations.
- Benefits: Enjoy generous perks like discounts, extra holidays, and wellness benefits.
- Why this job: Be part of a diverse team in a prestigious hotel, making a positive impact on guest experiences.
- Qualifications: Strong problem-solving skills and a passion for fitness are essential; leadership experience is a plus.
- Other info: Opportunities for ongoing training and development in a vibrant work environment.
The predicted salary is between 28800 - 42000 £ per year.
About Jumeirah & the Hotel:
For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.
Situated in the heart of Knightsbridge, one of London’s most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring 186 beautifully appointed guest rooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to take full advantage of the stunning views across London. The property also boasts the city’s largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination restaurant La Maison Ani.
About the Job:
- Actively participate in and oversee the provision of excellent service, making every guest feel welcomed and at ease, and handling customer complaints efficiently while maintaining positive guest relations.
- Promote fitness activities, spa treatments, and facilities to guests, actively participate in promotional activities, and serve as a catalyst for Sales and Marketing efforts to enhance guest bookings and experiences.
- Deliver exercise classes and workshops, recommend appropriate wellness activities and treatments based on guest conditions, and stay updated on the latest fitness and wellness trends.
- Ensure the cleanliness and upkeep of the guest gym, fitness equipment, sauna rooms, shower rooms, and storage rooms, and report maintenance issues immediately to the Engineering Team.
- Adhere to and promote health, safety, and hygiene standards, maintain confidentiality of guest information, and handle inappropriate guest behaviour as per hotel standards.
- Develop positive working relationships with colleagues, provide training on processes and customer service methods, support the reception team, and assist colleagues during busy periods.
About you:
- Problem solving
- Leadership and team management skills
- Creative
- Project Management Skills
- Detail Orientated
About the Benefits:
Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry. This includes:
- Extra Holiday for significant birthday (21, 30, 40, etc.)
- Life Insurance
- Jumeirah Perks Website Access – Discounts
- F&B and Spa Treatment Discounts
- One and a half times pay for work during bank holidays
- Dry Cleaning of uniform or Business attire
- Meals on Duty
- Employee Assistance Program
- Wellness Benefits – Chiropodist, Flu Jabs, and more!
- Taxi Service After Hours
- Social Events & Recognition Programmes
- Ongoing Training & Development
- 3 Months’ Service: Company Sick Pay
- Travel Card Season Ticket Loan
- Live Your Guest Life
- Stay 6 Months’ Service: Jumeirah Discounts – Stays in other Hotels
- Cycle Scheme
- Internal Transfer Scheme
- Eye Test & Discount for VDU Users
- Dental Cash Back Plan
- 1 Years’ Service: External Transfer Scheme
- 2 Years’ Service: Group Pension Plan with enhanced contributions
- Income Protection Scheme
If you think you will be a match for this role and are based in the UK with full rights to work, please apply to this role.
Personal Trainer employer: Jumeirah
Contact Detail:
Jumeirah Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Trainer
✨Tip Number 1
Familiarise yourself with Jumeirah's brand values and their commitment to exceptional service. Understanding their 'Stay Different' promise will help you align your approach to fitness and wellness with their standards.
✨Tip Number 2
Network with current or former employees of Jumeirah, especially those in fitness roles. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Stay updated on the latest fitness trends and wellness practices. Being knowledgeable about current industry standards will not only impress your interviewers but also demonstrate your commitment to professional development.
✨Tip Number 4
Prepare to discuss how you would handle guest complaints and maintain positive relations. Jumeirah values excellent customer service, so showcasing your problem-solving skills in this area will set you apart.
We think you need these skills to ace Personal Trainer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Personal Trainer at Jumeirah. Familiarise yourself with their commitment to service excellence and how you can contribute to that.
Tailor Your CV: Customise your CV to highlight relevant experience in fitness training, customer service, and any leadership roles you've held. Emphasise your problem-solving skills and ability to manage teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fitness and hospitality. Mention specific experiences that demonstrate your ability to enhance guest experiences and promote wellness activities.
Highlight Relevant Qualifications: Ensure you include any certifications or qualifications related to personal training, health, and safety standards. This will show your commitment to maintaining high standards in fitness and wellness.
How to prepare for a job interview at Jumeirah
✨Showcase Your Passion for Fitness
Make sure to express your enthusiasm for fitness and wellness during the interview. Share personal experiences or stories that highlight your commitment to a healthy lifestyle, as this will resonate well with the values of Jumeirah.
✨Demonstrate Customer Service Skills
Since the role involves interacting with guests, be prepared to discuss how you handle customer complaints and ensure positive guest relations. Use specific examples from your past experiences to illustrate your problem-solving abilities.
✨Stay Updated on Industry Trends
Research the latest fitness and wellness trends before your interview. Being knowledgeable about current practices will show that you are proactive and dedicated to providing the best service possible.
✨Emphasise Teamwork and Leadership
Highlight your ability to work collaboratively with colleagues and lead by example. Discuss any previous experiences where you trained others or supported team efforts, as this aligns with Jumeirah's focus on developing and empowering staff.
