At a Glance
- Tasks: Deliver top-notch spa treatments and ensure a luxurious experience for guests.
- Company: Join Jumeirah, a leader in luxury hospitality with a global presence.
- Benefits: Enjoy competitive salary, healthcare, career growth, and exclusive discounts.
- Other info: Dynamic workplace with opportunities for personal and professional development.
- Why this job: Be part of a prestigious team and elevate guest experiences in a stunning environment.
- Qualifications: NVQ level 3 or equivalent and 2-4 years in luxury spa therapy.
The predicted salary is between 30000 - 40000 £ per year.
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences.
About Jumeirah Carlton Tower
Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool.
About The Job
An opportunity has arisen for a Senior Therapist at The Peak to join us at Jumeirah Carlton Tower.
- Perform spa treatments to the highest standards, ensuring adherence to protocols and providing professional service.
- Ensure therapists are prepared for guests, conduct consultation questionnaires, and handle complaints or queries effectively and professionally.
- Maintain a clean and safe spa environment in line with regulations, ensuring adherence to SOPs and UAE regulations.
- Oversee therapist training paths, maintain treatment room standards, and participate in continual training with product houses.
- Keep treatment costing and inventory par stock updated, minimize waste, and ensure the 'Cost of sales' aligns with budget.
- Achieve retail sales targets through personal prescriptions, provide beauty demonstrations, and maintain product knowledge.
About you
The ideal candidate for this position will have the following experience and qualifications:
- High School Diploma.
- Qualified to NVQ level 3 or equivalent BTEC, BABTEC, CIDESCO or body therapy NVQ Level IV.
- 2 - 4 years of experience as a Spa Therapist within luxury hospitality or luxury customer service.
About the Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
- Supportive and inclusive work environment
- Access to Learning & Development programmes and clear career pathways
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Health care and insurance benefits
- Competitive salary + excellent service charge
- Extra holiday for significant Birthdays
- Jumeirah perks website access – discount
- Dry cleaning of uniform or Business attire
- Meals on duty!
Senior Therapist - The Peak - Knightsbridge, London employer: Jumeirah
Jumeirah is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive and inclusive work environment at The Peak in Knightsbridge. With access to comprehensive healthcare, competitive salaries, and extensive learning and development programmes, team members are encouraged to thrive both personally and professionally. Additionally, the unique location provides stunning views and luxurious amenities, making it an inspiring place to work and grow in the luxury hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Therapist - The Peak - Knightsbridge, London
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury hospitality sector, especially those who might know someone at Jumeirah. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching Jumeirah's values and recent news. We want to see that you’re genuinely interested in being part of our team and that you understand what makes us tick.
✨Tip Number 3
Showcase your skills during the interview! If you have experience with specific treatments or techniques, be ready to discuss them. We love hearing about your unique approach to spa therapy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Jumeirah family.
We think you need these skills to ace Senior Therapist - The Peak - Knightsbridge, London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Therapist role. Highlight your relevant experience in luxury hospitality and any specific qualifications that match the job description. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about working at Jumeirah and how you can contribute to our team. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Skills:In your application, don’t forget to showcase your skills in spa treatments and customer service. Mention any specific techniques or therapies you excel in, as well as your experience with training and mentoring other therapists. We value expertise!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing benefits!
How to prepare for a job interview at Jumeirah
✨Know Your Treatments Inside Out
Make sure you’re well-versed in the spa treatments you’ll be performing. Brush up on the protocols and techniques specific to The Peak, as well as any unique offerings they have. This will show your passion and expertise during the interview.
✨Showcase Your Customer Service Skills
Since this role is all about providing exceptional service, prepare examples of how you've handled guest complaints or queries in the past. Highlight your ability to maintain professionalism and a calm demeanour, even in challenging situations.
✨Familiarise Yourself with Jumeirah's Values
Research Jumeirah’s brand values and their approach to luxury hospitality. Be ready to discuss how your personal values align with theirs and how you can contribute to creating distinctive experiences for guests.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
