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For Companies At a Glance
- Tasks: Lead and support the Reservations team while managing bookings and ensuring top-notch service.
- Company: Join Jumeirah, a global leader in luxury hospitality with stunning properties worldwide.
- Benefits: Enjoy a supportive work environment, career development, and exclusive discounts on stays and dining.
- Why this job: Be part of a prestigious hotel brand and create memorable experiences for guests.
- Qualifications: Previous supervisory experience and strong communication skills are preferred.
- Other info: Dynamic role with opportunities for growth within a global network.
The predicted salary is between 36000 - 60000 £ per year.
An opportunity has arisen for a Reservations Assistant Manager to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are:
- Supervise and manage the Reservations team, offering guidance, support, and training.
- Conduct regular training sessions to ensure team knowledge of hotel policies and systems.
- Monitor team performance and provide constructive feedback.
- Schedule and coordinate team shifts to ensure adequate coverage.
- Assist in recruitment and onboarding of new team members.
- Process telephone and email reservations using Opera, ensuring accuracy.
Candidate Profile
- Previous supervisory or management experience preferred.
- Excellent English communication skills.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Strong knowledge of Opera reservation system.
- Ability to communicate effectively at all levels.
About The Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
- Supportive and inclusive work environment
- Access to Learning & Development programmes and clear career pathways
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Health care and insurance benefits
- Locally competitive salary and incentive structure
- Dry Cleaning of uniform or Business attire
- Meals on Duty
- Employee Assistance Program
- Wellness Benefits – Chiropodist, Flu Jabs, and more
Reservations Assistant Manager - Reservations - Jumeirah Carlton Tower in London employer: Jumeirah
Contact Detail:
Jumeirah Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Assistant Manager - Reservations - Jumeirah Carlton Tower in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Jumeirah or similar luxury hotels. A friendly chat can lead to insider tips and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching Jumeirah Carlton Tower's unique offerings. Knowing about their services and values will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a Reservations Assistant Manager, you'll need to convey information clearly and effectively. Role-play common interview questions with a friend to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Jumeirah family right from the start!
We think you need these skills to ace Reservations Assistant Manager - Reservations - Jumeirah Carlton Tower in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Reservations Assistant Manager role. Highlight your supervisory experience and any relevant skills, especially with the Opera reservation system. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for luxury hospitality and why you’re excited about joining Jumeirah Carlton Tower. Let us know how your previous experiences align with our values and the role.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing your personality. We love a bit of character in applications!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and you’ll find all the details you need about the role and our amazing benefits!
How to prepare for a job interview at Jumeirah
✨Know Your Stuff
Familiarise yourself with Jumeirah Carlton Tower and its unique offerings. Understand their values, the luxury experience they provide, and how you can contribute to that. This will show your genuine interest in the role and the company.
✨Showcase Your Leadership Skills
As a Reservations Assistant Manager, you'll be supervising a team. Prepare examples of how you've successfully led teams in the past, focusing on training, performance monitoring, and providing feedback. Be ready to discuss your management style and how you motivate others.
✨Master the Tech
Since proficiency in the Opera reservation system is key, brush up on your skills or even do a quick tutorial if you're not fully confident. Being able to demonstrate your technical know-how during the interview will set you apart from other candidates.
✨Practice Your Communication
Excellent communication is crucial for this role. Practice articulating your thoughts clearly and confidently. You might want to prepare answers to common interview questions and even conduct mock interviews with a friend to refine your delivery.
