At a Glance
- Tasks: Build relationships with guests to enhance their dining experiences and encourage repeat visits.
- Company: Join Jumeirah, a luxury hospitality brand known for its exceptional service.
- Benefits: Enjoy a supportive work environment, competitive salary, and comprehensive healthcare.
- Other info: Opportunities for career growth and internal mobility within a global network.
- Why this job: Make memorable moments for guests while driving growth in a vibrant restaurant scene.
- Qualifications: 6-8 years in guest relations or hospitality, with a knack for building connections.
The predicted salary is between 25000 - 30000 £ per year.
An exciting opportunity has arisen for a Manager - Client Development to join Jumeirah. The main duties and responsibilities of this role include:
- Drive the growth of a loyal guest community across Signature restaurants by building meaningful relationships that encourage repeat visits and long-term engagement.
- Create memorable guest moments by understanding preferences and translating them into personalised dining experiences that enhance both satisfaction and spend.
- Identify and engage high-value guests and targeted segments, contributing to a consistent flow of repeat business across multiple restaurant concepts.
- Partner closely with Restaurant Managers and on-site teams to ensure guests are recognised, welcomed and consistently experience a high level of personalised service.
- Support the delivery of guest-focused activations and initiatives that strengthen connections, increase visit frequency and elevate the overall dining experience.
- Work across Marketing, PR and Social teams to ensure guest engagement activities are aligned, impactful and translate into sustained demand and restaurant performance.
The ideal candidate for this position will have the following experience and qualifications:
- 6-8 years’ experience in guest relations, client development or hospitality roles, ideally within luxury hotels, restaurants or premium lifestyle environments.
- Natural relationship builder with the ability to create strong, lasting guest connections that drive repeat visits and loyalty.
- Experience delivering or supporting guest engagement initiatives that enhance experience, increase frequency and drive value.
- Strong understanding of guest behaviour within restaurant or hospitality settings, with a keen eye for detail and service excellence.
- Commercially aware and guest-focused, with the ability to connect relationships and engagement to covers, spend and overall restaurant performance.
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include:
- Supportive and inclusive work environment.
- Access to Learning & Development programmes and clear career pathways.
- Opportunities for internal mobility within our global network.
- Colleague discounts on food, beverage, and hotel stays worldwide.
- Comprehensive healthcare and life insurance coverage.
- Paid annual leave entitlement.
- Incentive programmes aligned with leadership performance.
- Competitive tax-free salary paid in UAE Dirhams (AED).
Manager - Client Development - Jumeirah (Based in Dubai) in London employer: Jumeirah
Jumeirah is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive and inclusive work environment in the vibrant city of Dubai. With a strong focus on professional development, colleagues benefit from access to comprehensive learning programmes and clear career pathways, alongside attractive perks such as global discounts and competitive tax-free salaries. Joining Jumeirah means being part of a dynamic team dedicated to creating memorable guest experiences while fostering lasting relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Manager - Client Development - Jumeirah (Based in Dubai) in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Jumeirah. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Jumeirah
Don't be shy about reaching out to Jumeirah directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Manager - Client Development - Jumeirah (Based in Dubai) in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Jumeirah and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Jumeirah
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
