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For Companies At a Glance
- Tasks: Lead and inspire the In-Room Dining team to deliver exceptional service.
- Company: Join Jumeirah, a leader in luxury hospitality with a global presence.
- Benefits: Enjoy competitive salary, healthcare, discounts, and career development opportunities.
- Why this job: Be part of a prestigious hotel and create memorable experiences for guests.
- Qualifications: Two years in a similar luxury hotel role with strong customer service skills.
- Other info: Inclusive environment with clear career pathways and unique perks.
The predicted salary is between 36000 - 60000 £ per year.
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. Since the opening of the iconic Burj Al Arab in 1999, Jumeirah has become synonymous with warm and generous service, crafting distinctive and purposeful experiences that bring joy to guests worldwide.
About The Hotel
Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel features 186 beautifully appointed guestrooms, 87 with balconies—a rare feature in London—alongside access to the private Cadogan Gardens, destination dining at La Maison Ani, and London’s largest naturally lit swimming pool at The Peak health club and spa.
About the Job
An opportunity has arisen for an In-Room Dining Supervisor to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role include:
- Oversee day-to-day activities, motivate and guide the team to achieve goals, and lead by example with compassion, honesty, and integrity.
- Develop and implement timelines, delegate tasks, and brief staff on duties across various departments.
- Ensure personnel, clients, and guests are greeted and attended to professionally and discreetly.
- Compile duty rosters and advise on changes as necessary.
- Prepare reports and maintain appropriate filing systems.
- Manage stock, inventories, vendor directories, and contract agreements.
About you
The ideal candidate for this position will have the following experience and qualifications:
- Excellent listening skills and customer orientation.
- Adaptability and appreciation of cultural diversity.
- Passion for driving excellence.
- Adaptable and flexible.
- Two years of experience in a similar role within a luxury hotel.
About the Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include:
- Supportive and inclusive work environment.
- Access to Learning & Development programmes and clear career pathways.
- Opportunities for internal mobility within our global network.
- Colleague discounts on food, beverage, and hotel stays worldwide.
- Health care and insurance benefits.
- Competitive salary and excellent service charge.
- Extra holiday for significant birthdays (21, 30, 40, etc.).
- Jumeirah perks website access – discount.
- Dry cleaning of uniform or business attire.
- Meals on duty.
In-Room Dining Supervisor - In-Room Dining - Knightsbridge, London employer: Jumeirah
Contact Detail:
Jumeirah Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-Room Dining Supervisor - In-Room Dining - Knightsbridge, London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Jumeirah or similar luxury hotels. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to in-room dining. Think about how you would handle guest complaints or motivate your team—show them you’re ready to lead!
✨Tip Number 3
Dress to impress! When you land that interview, make sure you look the part. A polished appearance shows you take the role seriously and understand the luxury service environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace In-Room Dining Supervisor - In-Room Dining - Knightsbridge, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the In-Room Dining Supervisor role. Highlight your leadership abilities and any relevant experience in luxury hospitality to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for customer service and how you embody the values of compassion, honesty, and integrity that we cherish at Jumeirah.
Showcase Your Experience: Don’t just list your previous jobs; tell us about your achievements! Use specific examples to demonstrate how you've motivated teams or improved service standards in your past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team at Jumeirah Carlton Tower!
How to prepare for a job interview at Jumeirah
✨Know Your Stuff
Before the interview, make sure you’re familiar with Jumeirah's values and the specifics of the In-Room Dining Supervisor role. Research their approach to luxury hospitality and think about how your experience aligns with their commitment to exceptional service.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to motivate and guide your team. Prepare examples from your past roles where you've successfully led a team, resolved conflicts, or improved service standards. This will demonstrate your capability to lead by example.
✨Cultural Awareness is Key
Given the diverse clientele at Jumeirah, highlight your adaptability and appreciation for cultural diversity during the interview. Share experiences where you’ve successfully interacted with guests from different backgrounds, showcasing your customer orientation.
✨Ask Thoughtful Questions
Prepare some insightful questions about the hotel’s operations, team dynamics, or future goals. This shows your genuine interest in the role and helps you assess if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
