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For Companies At a Glance
- Tasks: Lead the In-Room Dining team, ensuring exceptional service and smooth operations.
- Company: Join Jumeirah, a leader in luxury hospitality with a global presence.
- Benefits: Enjoy competitive salary, healthcare, discounts, and career development opportunities.
- Why this job: Be part of a prestigious hotel and create memorable experiences for guests.
- Qualifications: Two years in a similar luxury hotel role with strong customer service skills.
- Other info: Inclusive environment with clear career pathways and extra perks for special occasions.
The predicted salary is between 36000 - 60000 £ per year.
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. Since the opening of the iconic Burj Al Arab in 1999, Jumeirah has become synonymous with warm and generous service, crafting distinctive and purposeful experiences that bring joy to guests worldwide.
About The Hotel
Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel features 186 beautifully appointed guestrooms, 87 with balconies—a rare feature in London—alongside access to the private Cadogan Gardens, destination dining at La Maison Ani, and London’s largest naturally lit swimming pool at The Peak health club and spa.
About the Job
An opportunity has arisen for a In-Room Dining Supervisor to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role:
- Oversee day-to-day activities, motivate and guide the team to achieve goals, and lead by example with compassion, honesty, and integrity.
- Develop and implement timelines, delegate tasks, and brief staff on duties across various departments.
- Ensure personnel, clients, and guests are greeted and attended to professionally and discreetly.
- Compile duty rosters and advise on changes as necessary.
- Prepare reports and maintain appropriate filing systems.
- Manage stock, inventories, vendor directories, and contract agreements.
About you
The ideal candidate for this position will have the following experience and qualifications:
- Excellent listening skills and customer orientation.
- Adaptability and appreciation of cultural diversity.
- Passion for driving excellence.
- Adaptable and flexible.
- Two years of experience in a similar role within a luxury hotel.
About the Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include:
- Supportive and inclusive work environment.
- Access to Learning & Development programmes and clear career pathways.
- Opportunities for internal mobility within our global network.
- Colleague discounts on food, beverage, and hotel stays worldwide.
- Health care and insurance benefits.
- Competitive salary + excellent service charge.
- Extra holiday for significant Birthdays (21, 30, 40, etc.).
- Jumeirah perks website access – discount.
- Dry cleaning of uniform or business attire.
- Meals on duty.
In-Room Dining Supervisor - In-Room Dining - Jumeirah Carlton Tower in London employer: Jumeirah
Contact Detail:
Jumeirah Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-Room Dining Supervisor - In-Room Dining - Jumeirah Carlton Tower in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Jumeirah or similar luxury hotels. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show off your personality during interviews! Jumeirah values warm and generous service, so let your passion for hospitality shine through. Share stories that highlight your adaptability and customer orientation.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in an in-room dining setting. This will show your problem-solving skills and ability to lead a team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace In-Room Dining Supervisor - In-Room Dining - Jumeirah Carlton Tower in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team at Jumeirah Carlton Tower.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in luxury hospitality. We love seeing how your past roles align with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Professional Yet Personal: While we appreciate a professional tone, don’t forget to inject a bit of your personality into your application. We’re all about warm and generous service, so let us get a sense of who you are beyond just your qualifications.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the In-Room Dining Supervisor position at Jumeirah Carlton Tower.
How to prepare for a job interview at Jumeirah
✨Know Your Stuff
Before the interview, make sure you’re familiar with Jumeirah Carlton Tower and its values. Research their approach to luxury hospitality and think about how your experience aligns with their commitment to warm and generous service.
✨Showcase Your Leadership Skills
As an In-Room Dining Supervisor, you'll need to motivate and guide a team. Prepare examples from your past roles where you've successfully led a team, resolved conflicts, or improved service standards. This will demonstrate your capability to lead by example.
✨Emphasise Customer Orientation
Jumeirah places a strong emphasis on customer service. Be ready to discuss specific instances where you’ve gone above and beyond for guests. Highlight your excellent listening skills and adaptability to different cultural backgrounds.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, training opportunities, or how they measure success in the In-Room Dining department. This shows your genuine interest in the role and the company.
