At a Glance
- Tasks: Deliver exceptional spa treatments and create immersive wellness experiences for guests.
- Company: Join Jumeirah, a leader in luxury hospitality with a global presence.
- Benefits: Enjoy competitive salary, healthcare, discounts, and extra holiday for significant birthdays.
- Other info: Opportunities for career growth and internal mobility within a global network.
- Why this job: Be part of a supportive team in a stunning luxury environment.
- Qualifications: 2-3 years experience in wellness or hospitality; degree in related field preferred.
The predicted salary is between 38250 - 46750 £ per year.
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences.
Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool.
An opportunity has arisen for a Spa Therapist to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role include:
- Provide excellent therapy services to guests by recommending correct treatments and offering full product knowledge, in accordance with Spa protocol and accepted certification practices, to ensure they always receive enchanting, immersive health and wellness experiences.
- Examine treatment rooms before beginning a treatment to ensure they are fully set up, equipped, and in line with the established standards.
- Inspect all areas of the Spa and treatment rooms to ensure their cleanliness so that guests are provided with a clean and comforting experience.
- Provide a clean, safe, and hygienic environment within the Spa in line with standard documentation, sequence of services, SOPs etc., thus adhering to local regulations.
- Carry out spa treatments to the highest of standards. Ensure all checks and preparation are adhered to standard protocols thus providing a smooth and professional service.
- Be ready to receive the guests and ensure consultation questionnaires and other details (wellness history, allergies, dislikes etc.) are read prior to the treatments and appropriate therapy is provided leading to pleasing guest experience.
The ideal candidate for this position will have the following experience and qualifications:
- Strong stakeholder management skills, confidently liaising with internal teams including HR, Health & Safety, and senior management.
- Experienced in engaging with external stakeholders such as guests, wellness vendors, and government agencies.
- Ideally degree-qualified in Health, Wellness Coaching, Psychology, Counselling, or a related field.
- Minimum of 2-3 years’ experience in a similar role within a wellness or hospitality environment.
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include:
- Supportive and inclusive work environment.
- Access to Learning & Development programmes and clear career pathways.
- Opportunities for internal mobility within our global network.
- Colleague discounts on food, beverage, and hotel stays worldwide.
- Health care and insurance benefits.
- Competitive salary + excellent service charge.
- Extra holiday for significant Birthdays (21, 30, 40, etc.).
- Jumeirah perks website access – discount.
- Dry cleaning of uniform or Business attire.
- Meals on duty!
Jumeirah is committed to a respectful and inclusive recruitment process. Harassment, sexual harassment, discrimination, bullying or any other inappropriate behaviour by or towards any person involved in the recruitment process including candidates, interviewers, recruitment agency staff, assessors and other third parties will not be tolerated and may result in immediate removal from the recruitment process and such further action as Jumeirah UK considers appropriate.
Casual Spa Therapist - Jumeirah Carlton Tower in London employer: Jumeirah
Jumeirah Carlton Tower is an exceptional employer that offers a unique blend of luxury hospitality and a vibrant work culture in the heart of Knightsbridge. Employees benefit from competitive packages, opportunities for personal and professional growth, and the chance to be part of a globally renowned brand known for its commitment to excellence and guest satisfaction. With stunning views, access to exclusive amenities, and a focus on crafting memorable experiences, working here is not just a job, but a rewarding career in a prestigious environment.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Spa Therapist - Jumeirah Carlton Tower in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Jumeirah. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Jumeirah
Don't be shy about reaching out to Jumeirah directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Casual Spa Therapist - Jumeirah Carlton Tower in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Jumeirah and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Jumeirah
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
