Housekeeping Room Attendant - Housekeeping - Jumeirah Lowndes

Jumeirah Lowndes is a boutique hotel located in Belgravia, one of Londons most exclusive neighborhoods. The contemporary retreat is located just moments away from key attractions including Hyde Park and the Royal Albert Hall. Guests have complimentary access to all facilities at the nearby Jumeirah Carlton Tower, including the health club and spa.

About the Job:

An opportunity has arisen for a Casual Room Attendant to join us at Jumeirah Lowndes. The main duties and responsibilities of this role are:

• To ensure that all areas assigned are cleaned and maintained to the required standard this includes during refurbishment programs areas as walls, doors and all fixtures and fittings. This also includes guest bedrooms and bathrooms, guest corridors, skirting and furniture, fixtures, coverings, and fittings.
• To be fully aware of the work schedule and adequate notice is given if all work cannot be carried out.
• To report any complaints, accidents, equipment malfunction, maintenance faults, suspicious persons, safety hazards or other incidents immediately to the supervisor or the duty Manager.
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/ areas if required, to meet business demands and guest service needs.
• To attend training and meetings as and when required.
• To assist in maximising productivity for the Department.
• To follow the Health and Safety manual handling and COSHH procedures closely.
• Any lost property found to be taken immediately to the Housekeeping Office to be recorded with all relevant information to ensure safe return to the owner.
• To deliver requests to guest in an efficient and courteous manner.
• To ensure that all the guest and colleague areas are clean and maintained to a high standard of cleanliness and maintenance, as assigned by the Housekeeping Manager and in accordance with the Company policies and procedures to ensure maximum guest satisfaction.

About you:

The ideal candidate for this position will have the following experience and qualifications:

• Previous experience in a hotel preferably in London.
• The ideal candidate should be a team player who works collaboratively with colleagues to maintain the cleanliness and presentation of the hotel.
• Demonstrated professionalism in their interactions with both guests and fellow staff members, contributing positively to the overall atmosphere of the hotel.
• Previous experience as Housekeeping Porter desirable.
• A keen eye for detail is crucial, as the role involves ensuring that every aspect of guest rooms and public areas is immaculate and presented to the highest standard expected in a luxury establishment.
• Alongside their housekeeping duties, the ideal candidate should also exhibit strong customer service skills, being attentive to guest needs, responsive to requests, and always maintain a professional and courteous demeanour.