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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional guest experiences and smooth daily operations.
- Company: Join Jumeirah, a luxury hospitality brand known for its iconic destinations and diverse culture.
- Benefits: Enjoy competitive salary, generous holidays, wellness perks, and discounts across global hotels.
- Why this job: Be part of a prestigious brand and make a real impact in the hospitality industry.
- Qualifications: Strong leadership, problem-solving skills, and a passion for team management.
- Other info: Opportunities for ongoing training and career development in a vibrant environment.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
About Jumeirah & the hotel:
For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.
Situated in the heart of Knightsbridge, one of London\’s most exclusive neighbourhoods, Jumeirah Lowndes is the quintessential address in SW1 where heritage meets contemporary luxury.
Featuring 186 beautifully appointed guest rooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to take full advantage of the stunning views across London. The property also boasts the city\’s largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination restaurant La Maison Ani.
About The Job
An opportunity has arisen for a Front of House Team Leader to join us Jumeirah Lowndes Tower. The main duties and responsibilities of this role include:
- Overseeing the team\’s daily operations, motivating and guiding them to achieve organizational goals.
- Creating and enforcing timelines to meet targets and delegate tasks effectively.
- Demonstrating compassion, honesty, and integrity in all actions to set a positive example for the team.
- Ensuring all personnel, clients, and guests are greeted and attended to professionally and discreetly.
- Briefing staff on duties before shifts and compile duty rosters, making changes as necessary.
- Preparing reports and maintain appropriate filing systems for accurate record-keeping.
About You
The ideal candidate for this position will have the following experience and qualifications:
- Problem solving
- Leadership and team management skills
- Creative
- Project Management Skills
- Team Leadership
About The Benefits
Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. This includes…
- Competitive salary + excellent service charge
- 28 holidays inclusive of Bank Holidays
- Extra holiday for significant Birthdays etc.)
- Life insurance
- Next pension
- Jumeirah perks website access – discount
- F&B and Spa treatment discount
- One and a half times pay for work during bank holidays
- Dry cleaning of uniform or Business attire
- Meals on duty
- Employee assistance programs
- Wellness benefits – Chiropodist, Flu jabs, and more
- Taxi service after hours
- Social events & recognitions programs
- Ongoing training & development
- Weeding/Baby gift
- Cycle scheme
- Internal transfer scheme
- Eye test and discount for VDU users
- Dental cash back plan
- External transfer scheme
3 Months\’ Service
- Company Sick Pay
- Travel Card Season Ticket Loan
- Live Your Guest Life Stay
6 Months\’ Service
- Jumeirah Discounts –Stays in other Hotels
- Cycle Scheme
- Internal Transfer Scheme
- Eye Test & Discount for VDU Users
- Dental Cash Back Plan
1 Years\’ Service
External Transfer Scheme
2 Years\’ Service
- Group Pension Plan with enhanced contributions
- Income Protection Scheme
Front Office Team Leader employer: Jumeirah
Contact Detail:
Jumeirah Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with Jumeirah. A friendly chat can lead to insider tips or even a referral that could give you the edge.
✨Tip Number 2
Prepare for the interview by researching Jumeirah's values and recent news. Show us that you’re not just another candidate; you’re genuinely interested in being part of our unique culture and commitment to excellence.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you’ve successfully led a team or solved a problem. We want to see how you can motivate others and handle challenges in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining the Jumeirah family.
We think you need these skills to ace Front Office Team Leader
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Front Office Team Leader role. Highlight your leadership skills and relevant experience that aligns with our values at Jumeirah. This shows us you’re genuinely interested in the position!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Jumeirah
✨Know Your Stuff
Before the interview, make sure you research Jumeirah Group and its values. Understand their commitment to service excellence and how they embrace diversity. This will help you align your answers with what they’re looking for in a Front Office Team Leader.
✨Showcase Your Leadership Skills
Be ready to discuss your previous experiences in team management and problem-solving. Prepare specific examples that demonstrate how you've motivated a team or handled challenges effectively. This is crucial for a role that involves overseeing daily operations.
✨Dress to Impress
Since you’re applying for a luxury brand, your appearance matters. Dress smartly and professionally to reflect the high standards of Jumeirah. This shows that you understand the importance of presentation in the hospitality industry.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. This not only shows your interest but also gives you a chance to assess if Jumeirah is the right fit for you. Think about asking about their approach to staff development or how they maintain their service standards.
