At a Glance
- Tasks: Lead the front desk team, ensuring exceptional guest experiences and smooth operations.
- Company: Join Jumeirah, a global leader in luxury hospitality with stunning properties worldwide.
- Benefits: Enjoy a supportive work environment, career development, and discounts on food and stays.
- Why this job: Be part of a renowned brand known for warm service and unique guest experiences.
- Qualifications: Previous experience in hospitality and strong leadership skills are essential.
- Other info: Work in the exclusive Belgravia area, close to iconic London attractions.
The predicted salary is between 36000 - 60000 £ per year.
About Jumeirah & the Hotel:
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
Jumeirah Lowndes is a boutique hotel located in Belgravia, one of London’s most exclusive neighbourhoods. The contemporary retreat is located just moments away from key attractions including Hyde Park and the Royal Albert Hall. Guests have complimentary access to all facilities at the nearby Jumeirah Carlton Tower, including the health club and spa.
About the Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits include:
- Supportive and inclusive work environment
- Access to Learning & Development programmes and clear career pathways
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Health care and insurance benefits
- Locally competitive salary and incentive structure
- Locally relevant benefits as determined by the property
- Meals on Duty
- Life Insurance
- Dry Cleaning of uniform or Business Attire.
Front Desk Team Leader - Front Office - Jumeirah Lowndes employer: Jumeirah
Contact Detail:
Jumeirah Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Team Leader - Front Office - Jumeirah Lowndes
✨Tip Number 1
Familiarise yourself with Jumeirah's brand values and service philosophy. Understanding their commitment to luxury hospitality will help you align your responses during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Network with current or former employees of Jumeirah, especially those in front office roles. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare specific examples of how you've demonstrated leadership and exceptional customer service in previous roles. Jumeirah values warm and generous service, so showcasing your ability to create memorable guest experiences will be crucial.
✨Tip Number 4
Research the local area around Jumeirah Lowndes and its key attractions. Being knowledgeable about the neighbourhood can help you engage in meaningful conversations during interviews and show your enthusiasm for the role.
We think you need these skills to ace Front Desk Team Leader - Front Office - Jumeirah Lowndes
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Front Desk Team Leader position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Craft a Tailored CV: Highlight relevant experience in hospitality and leadership roles in your CV. Use specific examples that demonstrate your ability to manage a team and provide excellent customer service, as these are crucial for this position.
Write a Compelling Cover Letter: In your cover letter, express your passion for luxury hospitality and why you want to work at Jumeirah Lowndes specifically. Mention how your values align with their commitment to warm and generous service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the hospitality industry.
How to prepare for a job interview at Jumeirah
✨Research the Company
Before your interview, take some time to learn about Jumeirah and its values. Understanding their commitment to luxury hospitality and the unique experiences they offer will help you align your answers with their expectations.
✨Showcase Your Leadership Skills
As a Front Desk Team Leader, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service quality.
✨Emphasise Customer Service Excellence
Jumeirah is known for its warm and generous service. Be ready to discuss how you prioritise customer satisfaction and share specific instances where you've gone above and beyond to enhance a guest's experience.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the hotel's culture, team dynamics, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.