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- Tasks: Manage class schedules, instructor rotas, and ensure a premium studio experience.
- Company: Join Jumeirah, a leader in luxury hospitality with global reach.
- Benefits: Enjoy discounts, health benefits, meals on duty, and career development opportunities.
- Why this job: Be part of a dynamic team that shapes fitness experiences in a luxury setting.
- Qualifications: Fitness qualification, First Aid training, and strong leadership skills required.
- Other info: Inclusive work culture with opportunities for growth and internal mobility.
The predicted salary is between 30000 - 42000 £ per year.
Class Coordinator – The Peak – Jumeirah Carlton Tower
Join to apply for the Class Coordinator role at Jumeirah.
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. The brand is known for its distinguished beachfront resorts, city hotels, and exclusive branded residences.
About the Job
- Own the class timetable: build, optimise and publish weekly schedules across all studios.
- Manage instructor rota, covers and last‑minute substitutions to ensure zero class cancellations.
- Liaise with instructors on programming, standards and punctuality; onboard and brief new hires.
- Monitor attendance, waitlists and no‑shows; adjust capacity and formats to meet demand.
- Collect and act on member feedback; resolve complaints promptly and professionally.
- Maintain premium studio readiness: signage, ambience, cleanliness and equipment set‑up/pack‑down.
About You
- Recognised qualification in Fitness and Wellbeing.
- First Aid Training.
- Software competencies – Microsoft Office programs (Intermediate | Advanced).
- Leadership and team management skills.
- Creative mindset.
About the Benefits
- Supportive and inclusive work environment.
- Access to Learning & Development programmes and clear career pathways.
- Opportunities for internal mobility within our global network.
- Colleague discounts on food, beverage, and hotel stays worldwide.
- Health care and insurance benefits.
- Locally competitive salary and incentive structure.
- Dry cleaning of uniform or business attire.
- Meals on duty.
- Employee Assistance Program.
- Wellness benefits – Chiropodist, flu jabs, and more!
Location: London, England, United Kingdom.
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Class Coordinator - The Peak - Jumeirah Carlton Tower employer: Jumeirah
Contact Detail:
Jumeirah Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Class Coordinator - The Peak - Jumeirah Carlton Tower
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Jumeirah through LinkedIn. A friendly chat can give us insider info on the company culture and what they really value in a Class Coordinator.
✨Tip Number 2
Prepare for the interview by practising common questions related to class management and customer service. We should also think of examples from our past experiences that showcase our leadership and problem-solving skills.
✨Tip Number 3
Show off our passion for fitness and wellbeing! During the interview, let’s share our ideas on how to enhance the class experience and engage with members. This will demonstrate our creative mindset and commitment to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on any updates or new opportunities that pop up at Jumeirah.
We think you need these skills to ace Class Coordinator - The Peak - Jumeirah Carlton Tower
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for fitness and wellbeing shine through. We want to see that you’re genuinely excited about the Class Coordinator role and how you can contribute to our amazing team at Jumeirah.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience in managing schedules, liaising with instructors, and any software skills you have. We love seeing how your background aligns with what we’re looking for!
Be Professional Yet Approachable: While we appreciate a friendly tone, remember to keep it professional. Use clear language and avoid slang. We want to get a sense of your personality, but professionalism is key in the hospitality industry.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our fantastic team at Jumeirah.
How to prepare for a job interview at Jumeirah
✨Know the Class Coordinator Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Class Coordinator at Jumeirah. Familiarise yourself with managing class timetables, instructor rotas, and how to handle member feedback. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Leadership Skills
Since this role involves liaising with instructors and managing a team, be prepared to discuss your leadership experience. Think of specific examples where you've successfully led a team or resolved conflicts. This will demonstrate your capability to manage and motivate others effectively.
✨Demonstrate Your Problem-Solving Abilities
The job requires quick thinking, especially when it comes to last-minute substitutions and resolving complaints. Prepare some scenarios where you've had to think on your feet and come up with effective solutions. This will highlight your ability to maintain a smooth operation under pressure.
✨Familiarise Yourself with Software Tools
As the role requires intermediate to advanced skills in Microsoft Office, brush up on your software competencies. Be ready to discuss how you've used these tools in previous roles, particularly in scheduling or data management. This will reassure them that you can handle the technical aspects of the job with ease.
