At a Glance
- Tasks: Lead HR strategy and inspire a high-performing culture at Jumeirah Carlton Tower.
- Company: Join Jumeirah, a global leader in luxury hospitality with iconic properties worldwide.
- Benefits: Enjoy competitive salary, healthcare, career development, and exclusive discounts.
- Other info: Be part of an inclusive community that values growth and support.
- Why this job: Shape the future of luxury hospitality and empower exceptional talent.
- Qualifications: 10+ years in HR, with leadership experience in luxury hospitality.
The predicted salary is between 81000 - 99000 £ per year.
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences.
About Jumeirah Carlton Tower: Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool.
About the Job: An exciting opportunity has arisen for a Director – Human Resources to join Jumeirah Carlton Tower. The main duties and responsibilities of this role include:
- Shape and deliver a forward-looking people strategy that supports Jumeirah Carlton Tower’s continued success as one of London’s most distinguished luxury hospitality addresses.
- Lead the property HR function with vision and credibility, building capability, sharing best practice, and inspiring a high-performing culture across the hotel.
- Partner closely with the Regional Director of HR and the General Manager to strengthen workforce planning, organisational effectiveness, productivity, and service standards in a commercially thoughtful way.
- Champion colleague engagement, performance, and development, ensuring managers are empowered to coach, motivate, and unlock the potential of their teams.
- Drive continuous improvement across HR processes, communications, policies, and colleague experiences, ensuring consistency with corporate direction and legislative requirements.
- Play a key role in positioning Jumeirah as an employer of choice, promoting an inclusive, engaging, and growth-oriented environment where exceptional talent can thrive.
About You: The ideal candidate for this position will have the following experience and qualifications:
- A Bachelor’s degree in Human Resources, Business Administration, Organisational Development, or a related discipline; a Master’s degree in Human Resources Management would be advantageous.
- A minimum of 10 years’ progressive Human Resources experience, including at least 3–5 years in a leadership role within luxury hospitality.
- Proven ability to shape and execute HR strategy within a complex hotel environment, balancing colleague experience, operational priorities, and commercial performance.
- Strong leadership, communication, and stakeholder management capability, with the confidence to partner effectively with senior hotel leadership, regional HR, and corporate teams.
- Sound knowledge of employee relations, performance management, workforce planning, HR policy implementation, and employment legislation, with a coaching style that inspires trust and engagement.
About the Benefits: At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development. Benefits include:
- Supportive and inclusive work environment
- Access to Learning & Development programmes and clear career pathways
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Health care and insurance benefits
- Competitive salary + excellent service charge
- Extra holiday for significant Birthdays (21.30.40. etc.)
- Jumeirah perks website access – discount
- Dry cleaning of uniform or Business attire
Jumeirah is committed to a respectful and inclusive recruitment process. Harassment, sexual harassment, discrimination, bullying or any other inappropriate behaviour by or towards any person involved in the recruitment process including candidates, interviewers, recruitment agency staff, assessors and other third parties will not be tolerated and may result in immediate removal from the recruitment process and such further action as Jumeirah UK considers appropriate.
Director - Human Resources - Jumeirah Carlton Tower in City of Westminster employer: Jumeirah
Jumeirah Carlton Tower is an exceptional employer that offers a unique blend of luxury hospitality and a vibrant work culture in the heart of Knightsbridge. Employees benefit from competitive packages, opportunities for personal and professional growth, and the chance to be part of a globally renowned brand known for its commitment to excellence and guest satisfaction. With stunning views, access to exclusive amenities, and a focus on crafting memorable experiences, working here is not just a job, but a rewarding career in a prestigious environment.
StudySmarter Expert Advice🤫
We think this is how you could land Director - Human Resources - Jumeirah Carlton Tower in City of Westminster
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Jumeirah!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Jumeirah.
We think you need these skills to ace Director - Human Resources - Jumeirah Carlton Tower in City of Westminster
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Jumeirah. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Jumeirah and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Jumeirah. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Jumeirah's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Jumeirah
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Jumeirah.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Jumeirah will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Jumeirah and how you would contribute to adapting HR strategies.
