At a Glance
- Tasks: Join us as a Day Luggage Porter and provide exceptional service to our guests.
- Company: Jumeirah Carlton Tower, a luxury hotel in the heart of Knightsbridge.
- Benefits: Competitive salary, healthcare, discounts, and extra holiday for significant birthdays.
- Other info: Supportive work environment with opportunities for growth and development.
- Why this job: Be part of a renowned brand and create memorable experiences for guests.
- Qualifications: UK driving license and 1 year of hospitality experience preferred.
The predicted salary is between 28103 - 34348 £ per year.
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences.
About Jumeirah Carlton Tower
Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool.
About the Job:
An opportunity has arisen for a Day Luggage Porter to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are:
- To tidy the luggage area and Concierge desk as required.
- To man the Telephone main switchboard as and when required.
- To ensure all requests at the Concierge desk are handled in a professional and courteous manner.
- To assist in the Security of the hotel by reporting any suspicious persons or happenings.
- To ensure a proper handover is prepared for the morning shift.
- To deliver extra beds, turndown beds and clean rooms as requested by your line manager.
- To park cars safely when required and issue correct dockets with all details provided as blank filled in.
- To prepare the Banqueting Boards and assist in directing guests to functions.
- Is fully aware of his/her work schedule and ensures adequate notice is given with circumstances when he/she is prevented from adhering to the schedule.
- Reports any incidents, complaints, suspicious persons or safety hazards immediately.
About you:
The ideal candidate for this position will have the following experience and qualifications:
- Must have UK driving license.
- Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel environment.
- Strong customer service skills with the ability to provide personalized service to discerning guests, ensuring their needs are met with efficiency and professionalism.
- Familiarity with luggage handling procedures, including proper lifting techniques and care for guests' belongings, to maintain the hotel's high standards of service.
- Ability to work independently and handle multiple tasks simultaneously in a fast-paced environment, while maintaining attention to detail and upholding the hotel's brand reputation.
About The Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits include:
- Supportive and inclusive work environment
- Access to Learning & Development programmes and clear career pathways
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Health care and insurance benefits
- Competitive salary + excellent service charge
- Extra holiday for significant Birthdays (21, 30, 40, etc.)
- Jumeirah perks website access – discount
- Dry cleaning of uniform or Business attire
- Meals on duty!
Porters - IMMEDIATE STARTS in City of London employer: Jumeirah
Jumeirah Carlton Tower is an exceptional employer that offers a unique blend of luxury hospitality and a vibrant work culture in the heart of Knightsbridge. Employees benefit from competitive packages, opportunities for personal and professional growth, and the chance to be part of a globally renowned brand known for its commitment to excellence and guest satisfaction. With stunning views, access to exclusive amenities, and a focus on crafting memorable experiences, working here is not just a job, but a rewarding career in a prestigious environment.
