At a Glance
- Tasks: Join us as a Morning Porter, ensuring exceptional service and guest satisfaction.
- Company: Jumeirah Carlton Tower, a luxury hotel in the heart of London.
- Benefits: Competitive salary, healthcare, discounts, and career development opportunities.
- Other info: Enjoy a supportive work environment with extra holiday for significant birthdays.
- Why this job: Be part of a prestigious brand and create memorable experiences for guests.
- Qualifications: UK driving license and 1 year of hospitality experience required.
The predicted salary is between 28103 - 34348 £ per year.
About Jumeirah Carlton Tower
Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool.
About the Job:
An opportunity has arisen for a Day Luggage Porter to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are:
- To tidy the luggage area and Concierge desk as required.
- To man the Telephone main switchboard as and when required.
- To ensure all requests at the Concierge desk are handled in a professional and courteous manner.
- To assist in the Security of the hotel by reporting any suspicious persons or happenings.
- To ensure a proper handover is prepared for the morning shift.
- To deliver extra beds, turndown beds and clean rooms as requested by your line manager.
- To park cars safely when required and issue correct dockets with all details provided as blank filled in.
- To prepare the Banqueting Boards and assist in directing guests to functions.
- Is fully aware of his/her work schedule and ensures adequate notice is given with circumstances when he/she is prevented from adhering to the schedule.
- Reports any incidents, complaints, suspicious persons or safety hazards immediately.
About you:
The ideal candidate for this position will have the following experience and qualifications:
- Must have UK driving license.
- Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel environment.
- Strong customer service skills with the ability to provide personalized service to discerning guests, ensuring their needs are met with efficiency and professionalism.
- Familiarity with luggage handling procedures, including proper lifting techniques and care for guests' belongings, to maintain the hotel's high standards of service.
- Ability to work independently and handle multiple tasks simultaneously in a fast-paced environment, while maintaining attention to detail and upholding the hotel's brand reputation.
About The Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
- Supportive and inclusive work environment
- Access to Learning & Development programmes and clear career pathways
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Health care and insurance benefits
- Competitive salary + excellent service charge
- Extra holiday for significant Birthdays (21, 30, 40, etc.)
- Jumeirah perks website access – discount
- Dry cleaning of uniform or Business attire
- Meals on duty!
Morning Porter - Immediate Start in City of London employer: Jumeirah
Jumeirah Carlton Tower is an exceptional employer that offers a unique blend of luxury hospitality and a vibrant work culture in the heart of Knightsbridge. Employees benefit from competitive packages, opportunities for personal and professional growth, and the chance to be part of a globally renowned brand known for its commitment to excellence and guest satisfaction. With stunning views, access to exclusive amenities, and a focus on crafting memorable experiences, working here is not just a job, but a rewarding career in a prestigious environment.
