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For Companies At a Glance
- Tasks: Lead and inspire the In-Room Dining team to deliver exceptional service.
- Company: Join Jumeirah, a global leader in luxury hospitality.
- Benefits: Enjoy competitive salary, healthcare, and career development opportunities.
- Why this job: Be part of a prestigious hotel and create memorable guest experiences.
- Qualifications: Two years in a similar luxury hotel role with strong customer focus.
- Other info: Inclusive environment with perks like discounts and extra holiday for significant birthdays.
The predicted salary is between 36000 - 60000 £ per year.
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. Since the opening of the iconic Burj Al Arab in 1999, Jumeirah has become synonymous with warm and generous service, crafting distinctive and purposeful experiences that bring joy to guests worldwide.
About The Hotel
Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel features 186 beautifully appointed guestrooms, 87 with balconies—a rare feature in London—alongside access to the private Cadogan Gardens, destination dining at La Maison Ani, and London’s largest naturally lit swimming pool at The Peak health club and spa.
About the Job
An opportunity has arisen for an In-Room Dining Supervisor to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role include:
- Oversee day-to-day activities, motivate and guide the team to achieve goals, and lead by example with compassion, honesty, and integrity.
- Develop and implement timelines, delegate tasks, and brief staff on duties across various departments.
- Ensure personnel, clients, and guests are greeted and attended to professionally and discreetly.
- Compile duty rosters and advise on changes as necessary.
- Prepare reports and maintain appropriate filing systems.
- Manage stock, inventories, vendor directories, and contract agreements.
About you
The ideal candidate for this position will have the following experience and qualifications:
- Excellent listening skills and customer orientation.
- Adaptability and appreciation of cultural diversity.
- Passion for driving excellence.
- Adaptable and flexible.
- Two years of experience in a similar role within a luxury hotel.
About the Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include:
- Supportive and inclusive work environment.
- Access to Learning & Development programmes and clear career pathways.
- Opportunities for internal mobility within our global network.
- Colleague discounts on food, beverage, and hotel stays worldwide.
- Health care and insurance benefits.
- Competitive salary + excellent service charge.
- Extra holiday for significant Birthdays (21, 30, 40, etc.).
- Jumeirah perks website access – discount.
- Dry cleaning of uniform or business attire.
- Meals on duty.
In-Room Dining Supervisor - In-Room Dining - Jumeirah Carlton Tower in City of London employer: Jumeirah
Contact Detail:
Jumeirah Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-Room Dining Supervisor - In-Room Dining - Jumeirah Carlton Tower in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Jumeirah. A friendly chat can open doors and give you insider info about the In-Room Dining Supervisor role.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. We all know that showing your passion for excellence is key, so think of examples from your past experiences that highlight this.
✨Tip Number 3
Dress to impress! When you show up for your interview, make sure you look sharp and professional. It’s all about making a great first impression, especially in a luxury hotel setting like Jumeirah Carlton Tower.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. Plus, it shows your enthusiasm for the role and the company. Remember, we want to see you succeed!
We think you need these skills to ace In-Room Dining Supervisor - In-Room Dining - Jumeirah Carlton Tower in City of London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team at Jumeirah Carlton Tower.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in luxury hotels or similar roles. We love seeing how your past experiences align with what we do, so don’t hold back on showcasing your skills!
Be Professional Yet Personal: While we appreciate professionalism, don’t be afraid to inject a bit of your personality into your application. We’re looking for someone who can connect with our guests, so showing your unique character can really make you stand out.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the In-Room Dining Supervisor position at Jumeirah Carlton Tower.
How to prepare for a job interview at Jumeirah
✨Know the Company Inside Out
Before your interview, take some time to research Jumeirah Carlton Tower and its values. Understand their commitment to luxury hospitality and how they craft unique experiences for guests. This knowledge will help you align your answers with their ethos and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As an In-Room Dining Supervisor, you'll need to motivate and guide your team. Prepare examples from your past experience where you've successfully led a team or handled challenges with compassion and integrity. Highlighting these skills will demonstrate that you can lead by example, which is crucial for this role.
✨Emphasise Customer Orientation
Jumeirah prides itself on exceptional service, so be ready to discuss how you prioritise customer satisfaction. Share specific instances where you've gone above and beyond for guests, showcasing your excellent listening skills and adaptability to different cultural backgrounds. This will illustrate your fit for their customer-centric approach.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios related to managing stock, handling guest complaints, or coordinating with other departments. Practising your responses will help you feel more confident and articulate during the interview.
