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- Tasks: Lead and motivate the housekeeping team to deliver exceptional service and maintain high standards.
- Company: Join Jumeirah, a global leader in luxury hospitality with a rich heritage.
- Benefits: Enjoy competitive salary, healthcare, career development, and exclusive discounts.
- Why this job: Make a real impact in a prestigious hotel while growing your career in hospitality.
- Qualifications: Basic computer skills and experience in customer service or hospitality.
- Other info: Be part of a supportive and inclusive team with opportunities for global mobility.
The predicted salary is between 28800 - 43200 £ per year.
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. Since the opening of the iconic Burj Al Arab in 1999, Jumeirah has become synonymous with warm and generous service, crafting distinctive and purposeful experiences that bring joy to guests worldwide.
About The Hotel
Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel features 186 beautifully appointed guestrooms, 87 with balconies—a rare feature in London—alongside access to the private Cadogan Gardens, destination dining at La Maison Ani, and London’s largest naturally lit swimming pool at The Peak health club and spa.
About the Job
An opportunity has arisen for a Housekeeping Team Leader to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role include:
- Overseeing day-to-day activities, motivate and guide the team to achieve goals, and lead by example with compassion, honesty, and integrity.
- Developing and implementing timelines, delegate tasks, and briefing staff on duties across various departments.
- Ensuring personnel, clients, and guests are greeted and attended to professionally and discreetly.
- Compiling duty rosters and advise on changes as necessary.
- Preparing reports and maintain appropriate filing systems.
- Managing stock, inventories, vendor directories, and contract agreements.
About you
- Basic Computer Knowledge
- Technical know-how where applicable (Intermediate)
- Exposure of handling telephone enquiries
- Exposure of handling Micros Cashiering system
About the Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
- Supportive and inclusive work environment
- Access to Learning & Development programmes and clear career pathways
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Health care and insurance benefits
- Locally competitive salary and incentive structure
- Dry Cleaning of uniform or Business attire
- Meals on Duty
- Employee Assistance Program
- Wellness Benefits – Chiropodist, Flu Jabs, and more
Housekeeping Team Leader - Housekeeping - Jumeirah Carlton Tower in City of London employer: Jumeirah
Contact Detail:
Jumeirah Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Leader - Housekeeping - Jumeirah Carlton Tower in City of London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Jumeirah Carlton Tower on LinkedIn. A friendly chat can give us insider info about the team culture and what they really value in a Housekeeping Team Leader.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and teamwork. We want to showcase our ability to motivate and guide a team, so think of examples that highlight our compassion and integrity.
✨Tip Number 3
Dress to impress! Since we’re aiming for a role in luxury hospitality, let’s make sure our outfit reflects professionalism and aligns with the Jumeirah brand. First impressions matter!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the Jumeirah family.
We think you need these skills to ace Housekeeping Team Leader - Housekeeping - Jumeirah Carlton Tower in City of London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences and values align with our commitment to warm and generous service at Jumeirah Carlton Tower.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Housekeeping Team Leader role. Highlight relevant experience and skills that match the job description, so we can see why you’re the perfect fit for our team.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and enthusiasm.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our amazing team!
How to prepare for a job interview at Jumeirah
✨Know the Company Inside Out
Before your interview, take some time to research Jumeirah Carlton Tower and its values. Understand their commitment to luxury hospitality and how they create memorable experiences for guests. This knowledge will help you align your answers with their ethos and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Housekeeping Team Leader, you'll need to motivate and guide your team effectively. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved processes. Highlighting these skills will demonstrate your capability to lead by example and foster a positive work environment.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle day-to-day challenges in housekeeping. Think of specific scenarios where you had to manage staff, delegate tasks, or deal with guest complaints. Practising these responses will help you articulate your thought process clearly during the interview.
✨Dress the Part
First impressions matter, especially in the hospitality industry. Dress professionally and ensure your attire reflects the luxury standards of Jumeirah. A polished appearance not only boosts your confidence but also shows that you understand the importance of presentation in this role.
