Associate Director of Groups & Events - Sales - Jumeirah Carlton Tower

About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

Situated in the heart of Knightsbridge, one of London\’s most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring 186 beautifully appointed guestrooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to takefulladvantage of the stunning views across London. The property also boasts the city\’s largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination Italian restaurant La Maison Ani.

About the Job:

An opportunity has arisen for an Associate Director of Sales to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are:

• Develop and implement comprehensive sales strategies and action plans to achieve catering revenue targets and business objectives.
• Cultivate and maintain strong relationships with existing and potential clients, understanding their needs, preferences, and event requirements to tailor catering offerings accordingly.
• Identify and pursue new business opportunities, markets, and client segments to expand the catering client base and increase revenue streams.
• Lead and motivate the catering sales team, providing guidance, coaching, and support to drive performance, meet sales targets, and foster a culture of excellence.
• Prepare and present compelling proposals, negotiate contracts, and finalize agreements with clients, ensuring terms and conditions are favorable and aligned with business objectives.
• Collaborate with internal departments, including culinary, operations, and event planning teams, to ensure seamless coordination and execution of catering events, adhering to client expectations and service standards.

About you:

The ideal candidate for this position will have the following experience and qualifications:

• Software competencies – Microsoft Office programs (Advanced)
• Problem solving
• Leadership and team management skills
• Creative
• Project Management Skills

About the Benefits:

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brand in the hospitality industry.

This includes…

From Start Date:

• 33 Holidays inclusive of Bank Holidays

• Extra Holiday for significant birthday (21, 30, 40, etc.)

• Private Medical Insurance

• Life Insurance

• Nest Pension

• Jumeirah Perks Website Access – Discounts

• F&B and Spa Treatment Discounts

• One and a half times pay for work during bank holidays

• Dry Cleaning of uniform or Business attire

• Meals on Duty • Employee Assistance Program

• Wellness Benefits – Chiropodist, Flu Jabs, and more!

• Taxi Service After Hours

• Social Events & Recognition Programmes

• Ongoing Training & Development

3 Months’ Service:

• Company Sick Pay

• Travel Card Season Ticket Loan • Live Your Guest Life Stay

6 Months’ Service:

• Jumeirah Discounts Stays in other Hotels

• Cycle Scheme

• Internal Transfer Scheme

• Eye Test & Discount for VDU Users

• Dental Cash Back Plan

1 Years’ Service:

• External Transfer Scheme

2 Years’ Service:

• Group Pension Plan with enhanced contributions

• Income Protection Scheme