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- Tasks: Lead the In-Room Dining team, ensuring exceptional service and smooth operations.
- Company: Join Jumeirah, a luxury hospitality leader with stunning properties worldwide.
- Benefits: Enjoy competitive pay, generous discounts, wellness perks, and extra holiday for milestone birthdays.
- Why this job: Be part of a prestigious brand known for its warm service and unique experiences.
- Qualifications: Experience in hospitality and knowledge of hotel operations are essential.
- Other info: Opportunities for ongoing training and internal transfers available.
The predicted salary is between 36000 - 60000 £ per year.
About Jumeirah & the Hotel:
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. Situated in the heart of Knightsbridge, one of London's most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury.
About the Job:
An opportunity has arisen for an Assistant In-Room Dining Manager to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are:
- Oversee day-to-day activities, motivate and guide the team to achieve goals, and lead by example with compassion, honesty, and integrity.
- Develop and implement timelines, delegate tasks, and brief staff on duties across various departments.
- Ensure personnel, clients, and guests are greeted and attended to professionally and discreetly.
- Compile duty rosters and advise on changes as necessary.
- Prepare reports and maintain appropriate filing systems.
- Manage stock, inventories, vendor directories, and contract agreements.
About you:
The ideal candidate for this position will have the following experience and qualifications:
- To be aware of all aspects and facilities within the hotel, especially breakfast, lunch and dinner.
- To ensure all orders are being posted through micros including mini bar and to double check the orders.
- To maintain a regular engineering follow-up list to ensure all Room Service trolleys, heaters and all mini bars are in working order.
- To conduct regular spot checks of the mini bar.
- Preparation of mise-in-place as directed for service, including trays and trolleys.
About the Benefits:
Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate themselves with one of the most luxurious brands in the hospitality industry. This includes:
- Competitive salary + excellent service charge
- Extra holiday for significant Birthdays (21, 30, 40, etc.)
- Life insurance
- Next pension
- Jumeirah perks website access – discount F&B and Spa treatment discount
- One and a half times pay for work during bank holidays
- Dry cleaning of uniform or Business attire
- Meals on duty
- Employee assistance programs
- Wellness benefits – Chiropodist, Flu jabs, and more!
- Taxi service after hours
- Social events & recognitions programs
- Ongoing training & development
- Wedding/Baby gift
- Cycle scheme
- Internal transfer scheme
- Eye test and discount for VDU users
- Dental cash back plan
- External transfer scheme
Assistant In-Room Dining Manager - IRD - Jumeirah Carlton Tower employer: Jumeirah
Contact Detail:
Jumeirah Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant In-Room Dining Manager - IRD - Jumeirah Carlton Tower
✨Tip Number 1
Familiarise yourself with the Jumeirah brand and its values. Understanding their commitment to luxury hospitality and exceptional service will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Jumeirah Carlton Tower. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate teams. As an Assistant In-Room Dining Manager, showcasing your ability to lead with compassion and integrity will be crucial.
✨Tip Number 4
Research the specific dining services offered at Jumeirah Carlton Tower. Being knowledgeable about their menu and service style will demonstrate your genuine interest in the role and the hotel.
We think you need these skills to ace Assistant In-Room Dining Manager - IRD - Jumeirah Carlton Tower
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Assistant In-Room Dining Manager. Familiarise yourself with the key duties mentioned in the job description, such as overseeing daily activities and managing stock.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality management, team leadership, and customer service. Use specific examples that demonstrate your ability to motivate a team and manage operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for luxury hospitality and your understanding of Jumeirah's values. Mention how your skills align with the role and express your enthusiasm for contributing to the team at Jumeirah Carlton Tower.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Jumeirah
✨Know the Brand Inside Out
Before your interview, make sure you research Jumeirah Carlton Tower and its unique offerings. Understand their commitment to luxury hospitality and how they differentiate themselves in the market. This knowledge will help you demonstrate your genuine interest in the role and the company.
✨Showcase Your Leadership Skills
As an Assistant In-Room Dining Manager, you'll need to motivate and guide a team. Be prepared to share examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. Highlight your ability to lead by example with compassion and integrity.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations. For instance, think about how you would manage a busy service period or deal with a dissatisfied guest. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Emphasise Attention to Detail
In the luxury hospitality sector, attention to detail is crucial. Be ready to discuss how you ensure high standards in service, from managing inventories to conducting spot checks on mini bars. Providing specific examples of how you've maintained quality in previous roles will set you apart.
