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For Companies At a Glance
- Tasks: Lead the In-Room Dining team, ensuring exceptional service and smooth operations.
- Company: Join Jumeirah, a luxury hospitality leader with stunning properties worldwide.
- Benefits: Enjoy competitive pay, extra holiday for significant birthdays, and wellness perks.
- Why this job: Be part of a prestigious brand known for its warm service and unique experiences.
- Qualifications: Experience in hospitality and knowledge of hotel operations are essential.
- Other info: Work in the heart of Knightsbridge, surrounded by luxury and elegance.
The predicted salary is between 36000 - 60000 £ per year.
About Jumeirah & the Hotel:
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences.
Situated in the heart of Knightsbridge, one of London's most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring 186 beautifully appointed guestrooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to take full advantage of the stunning views across London.
About the Job:
An opportunity has arisen for an Assistant In-Room Dining Manager to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are:
- Oversee day-to-day activities, motivate and guide the team to achieve goals, and lead by example with compassion, honesty, and integrity.
- Develop and implement timelines, delegate tasks, and brief staff on duties across various departments.
- Ensure personnel, clients, and guests are greeted and attended to professionally and discreetly.
- Compile duty rosters and advise on changes as necessary.
- Prepare reports and maintain appropriate filing systems.
- Manage stock, inventories, vendor directories, and contract agreements.
About you:
The ideal candidate for this position will have the following experience and qualifications:
- To be aware of all aspects and facilities within the hotel, especially breakfast, lunch and dinner.
- To ensure all orders are being posted through micros including mini bar and to double check the orders.
- To maintain a regular engineering follow-up list to ensure all Room Service trolleys, heaters and all mini bars are in working order.
- To conduct regular spot checks of the mini bar.
- Preparation of mise-in-place as directed for service, including trays and trolleys.
About the Benefits:
Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry. This includes:
- Competitive salary + excellent service charge
- Extra holiday for significant Birthdays (21, 30, 40, etc.)
- Life insurance
- Next pension
- Jumeirah perks website access – discount
- F&B and Spa treatment discount
- One and a half times pay for work during bank holidays
- Dry cleaning of uniform or Business attire
- Meals on duty
- Employee assistance programs
- Wellness benefits – Chiropodist, Flu jabs, and more!
- Taxi service after hours
- Social events & recognitions programs
- Ongoing training & development
- Wedding/Baby gift
- Cycle scheme
- Internal transfer scheme
- Eye test and discount for VDU users
- Dental cash back plan
- External transfer scheme
Assistant In-Room Dining Manager - IRD - Jumeirah Carlton Tower employer: Jumeirah
Contact Detail:
Jumeirah Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant In-Room Dining Manager - IRD - Jumeirah Carlton Tower
✨Tip Number 1
Familiarise yourself with Jumeirah's brand values and service standards. Understanding their commitment to luxury hospitality will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Jumeirah Carlton Tower. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate teams. As an Assistant In-Room Dining Manager, showcasing your ability to lead with compassion and integrity will be crucial.
✨Tip Number 4
Research the latest trends in luxury dining and guest services. Being knowledgeable about current industry practices will demonstrate your passion for the role and your commitment to providing exceptional service.
We think you need these skills to ace Assistant In-Room Dining Manager - IRD - Jumeirah Carlton Tower
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Assistant In-Room Dining Manager position. Tailor your application to highlight relevant experience and skills.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in hospitality, particularly in roles related to food and beverage management. Use bullet points for clarity and focus on achievements that demonstrate your leadership and organisational skills.
Write a Strong Cover Letter: In your cover letter, express your passion for luxury hospitality and how your values align with Jumeirah's commitment to exceptional service. Provide specific examples of how you've successfully managed teams or improved service standards in past roles.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Jumeirah
✨Know the Brand Inside Out
Before your interview, make sure you research Jumeirah and its values. Understand their commitment to luxury hospitality and how they craft unique experiences for guests. This knowledge will help you align your answers with the company's ethos.
✨Showcase Your Leadership Skills
As an Assistant In-Room Dining Manager, you'll need to motivate and guide a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. Highlight your ability to lead by example with compassion and integrity.
✨Demonstrate Attention to Detail
This role requires managing inventories and ensuring all orders are processed accurately. Be ready to discuss how you maintain high standards in your work, perhaps by sharing specific instances where your attention to detail made a difference in service delivery.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training opportunities, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
