Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Supervise spa operations, train staff, and ensure top-notch guest experiences.
- Company: Join Jumeirah, a leader in luxury hospitality with a global presence.
- Benefits: Enjoy competitive salary, healthcare, discounts, and career development opportunities.
- Why this job: Be part of a prestigious hotel and make a real impact on guest satisfaction.
- Qualifications: Strong leadership skills, problem-solving abilities, and attention to detail.
- Other info: Dynamic work environment with opportunities for growth and internal mobility.
The predicted salary is between 36000 - 60000 £ per year.
Overview
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About Jumeirah Carlton Tower
Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury.
The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool.
About The Job
An opportunity has arisen for a Spa Supervisor to join the Jumeirah Carlton Tower. The main duties and responsibilities of this role are:
Responsibilities
- Assist the Spa Manager in handling payroll duties with accuracy, adhering to timelines and Jumeirah requirements.
- Train the Spa and Fitness team, ensuring staff knowledge of products and coordinating with vendors/designers for training and sales support.
- Track Spa and Fitness quality scores (Medallia, LQA, Trip Advisor) and create and implement action plans as necessary.
- Monitor the performance of Spa GSE, Spa attendants, and Fitness team, supervising, disciplining, and guiding employees as needed.
- Conduct monthly performance reviews for GSE and fitness staff based on established KPIs, tracking their performance, and providing feedback.
- Ensure guest areas of the Spa and Gym are clean, inventories are well-stocked, and the environment adheres to LQA and Jumeirah standards.
Qualifications
About you
The ideal candidate for this position will have the following experience and qualifications:
- Problem solving abilities.
- Leadership and team management skills
- Creativity
- A Detail orientated approach.
- Project Management Skills
Benefits
About the Benefits:
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits include:
- Supportive and inclusive work environment
- Access to Learning & Development programmes and clear career pathways
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Health care and insurance benefits
- Competitive salary + excellent service charge
- Extra holiday for significant Birthdays (21.30.40. etc.)
- Jumeirah perks website access – discount
- Dry cleaning of uniform or Business attire
- Meals on duty
#J-18808-Ljbffr
Spa Supervisor - The Peak - Jumeirah Carlton Tower employer: Jumeirah Carlton Tower
Contact Detail:
Jumeirah Carlton Tower Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Supervisor - The Peak - Jumeirah Carlton Tower
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Jumeirah or similar luxury brands. A friendly chat can lead to insider info about the role and even a referral!
✨Tip Number 2
Prepare for the interview by researching Jumeirah Carlton Tower's values and recent achievements. Show us that you’re not just another candidate; demonstrate your passion for luxury hospitality and how you can contribute to their mission.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on common questions for a Spa Supervisor role. This will help you articulate your experience and skills confidently when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Spa Supervisor - The Peak - Jumeirah Carlton Tower
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Spa Supervisor role. Highlight your leadership skills, problem-solving abilities, and any relevant experience in the spa or hospitality industry. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your creativity and detail-oriented approach. Tell us why you're passionate about the spa industry and how you can contribute to the Jumeirah Carlton Tower experience.
Showcase Your Team Management Skills: Since this role involves supervising and training staff, make sure to highlight any previous experience you have in team management. We love seeing examples of how you've motivated and guided others to success!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take the initiative to connect with us directly!
How to prepare for a job interview at Jumeirah Carlton Tower
✨Know Your Spa Stuff
Make sure you brush up on your knowledge of spa treatments, products, and the latest trends in wellness. Jumeirah values creativity and expertise, so being able to discuss these topics confidently will show that you're passionate about the role.
✨Showcase Your Leadership Skills
As a Spa Supervisor, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams or resolved conflicts in the past. This will help you illustrate your problem-solving skills and team management experience.
✨Understand the Brand
Familiarise yourself with Jumeirah's values and their commitment to luxury hospitality. Being able to articulate how your personal values align with theirs will make a strong impression. Research their properties and unique offerings to show your genuine interest.
✨Prepare for Performance Metrics
Since tracking performance scores is part of the job, be ready to discuss how you've used KPIs in previous roles. Think of specific examples where you implemented action plans based on feedback or metrics, as this will highlight your project management skills.
