At a Glance
- Tasks: Deliver top-notch spa treatments and ensure a luxurious experience for guests.
- Company: Join Jumeirah, a leader in luxury hospitality with stunning properties worldwide.
- Benefits: Enjoy competitive salary, healthcare, discounts, and extra holiday for significant birthdays.
- Other info: Access to learning programmes and clear career pathways within a supportive environment.
- Why this job: Be part of a prestigious team and elevate your career in luxury spa services.
- Qualifications: NVQ level 3 or equivalent and 2-4 years of luxury spa experience required.
The predicted salary is between 30000 - 40000 £ per year.
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences.
About Jumeirah Carlton Tower
Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool.
About the Job
An opportunity has arisen for a Senior Therapist at The Peak to join us at Jumeirah Carlton Tower.
Responsibilities
- Perform spa treatments to the highest standards, ensuring adherence to protocols and providing professional service.
- Ensure therapists are prepared for guests, conduct consultation questionnaires, and handle complaints or queries effectively and professionally.
- Maintain a clean and safe spa environment in line with regulations, ensuring adherence to SOPs and UAE regulations.
- Oversee therapist training paths, maintain treatment room standards, and participate in continual training with product houses.
- Keep treatment costing and inventory par stock updated, minimize waste, and ensure the 'Cost of sales' aligns with budget.
- Achieve retail sales targets through personal prescriptions, provide beauty demonstrations, and maintain product knowledge.
About you
The ideal candidate for this position will have the following experience and qualifications:
- High School Diploma.
- Qualified to NVQ level 3 or equivalent BTEC, BABTEC, CIDESCO or body therapy NVQ Level IV.
- 2 - 4 years of experience as a Spa Therapist within luxury hospitality or luxury customer service.
About the Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include:
- Supportive and inclusive work environment
- Access to Learning & Development programmes and clear career pathways
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Health care and insurance benefits
- Competitive salary + excellent service charge
- Extra holiday for significant Birthdays (21.30.40. etc.)
- Jumeirah perks website access – discount
- Dry cleaning of uniform or Business attire
- Meals on duty!
Senior Spa Therapist - The Peak - Jumeirah Carlton Tower employer: Jumeirah Carlton Tower
Jumeirah Carlton Tower is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive and inclusive work environment in the heart of Knightsbridge. With access to comprehensive healthcare, competitive salaries, and extensive learning and development programmes, team members are encouraged to thrive both personally and professionally. The unique benefits, such as colleague discounts and extra holiday for significant birthdays, further enhance the rewarding experience of working at this prestigious luxury hotel.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Spa Therapist - The Peak - Jumeirah Carlton Tower
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury hospitality industry, especially those who have experience at Jumeirah. A friendly chat can lead to insider tips or even a referral that could give you the edge.
✨Tip Number 2
Show off your skills! If you get the chance, demonstrate your expertise during interviews or networking events. Bring along a portfolio of your work or even offer a mini-treatment to showcase your talent and professionalism.
✨Tip Number 3
Stay updated on industry trends! Follow luxury spa and wellness blogs, attend workshops, and keep your knowledge fresh. This not only helps in interviews but also shows your passion for the field.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Jumeirah family. Don’t miss out on this opportunity!
We think you need these skills to ace Senior Spa Therapist - The Peak - Jumeirah Carlton Tower
Some tips for your application 🫡
Show Your Passion for Spa Therapy:When writing your application, let your enthusiasm for spa therapy shine through! Share your experiences and what makes you excited about working in a luxury environment like Jumeirah Carlton Tower.
Tailor Your CV to the Role:Make sure your CV highlights relevant experience that aligns with the Senior Spa Therapist position. Use keywords from the job description to show we’re on the same page about what you bring to the table.
Be Professional Yet Personal:While we want to see your professional side, don’t forget to add a personal touch! A brief introduction about yourself can make your application stand out and feel more relatable.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people quickly!
How to prepare for a job interview at Jumeirah Carlton Tower
✨Know Your Treatments Inside Out
Make sure you’re well-versed in the spa treatments you’ll be performing. Brush up on the techniques, benefits, and any specific products used. This will not only show your expertise but also your passion for providing top-notch service.
✨Showcase Your Customer Service Skills
Since this role is all about luxury hospitality, be prepared to discuss how you handle guest interactions. Share examples of how you've resolved complaints or enhanced a guest's experience in the past. This will demonstrate your ability to maintain the high standards expected at Jumeirah.
✨Familiarise Yourself with Jumeirah’s Values
Research Jumeirah Carlton Tower and its commitment to luxury and service. Understanding their brand ethos will help you align your answers with what they value most, making you a more appealing candidate.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
