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- Tasks: Ensure guest safety, conduct patrols, and manage access control at a luxury hotel.
- Company: Join Jumeirah Group, a leader in global hospitality with a commitment to diversity and excellence.
- Benefits: Enjoy competitive salary, generous holidays, wellness perks, and discounts across hotels worldwide.
- Why this job: Be part of a prestigious brand, enhance your skills, and contribute to a secure environment.
- Qualifications: SIA Licence, hotel security experience, and excellent English communication skills required.
- Other info: Opportunities for ongoing training, social events, and employee recognition await you!
The predicted salary is between 24000 - 36000 £ per year.
An opportunity has arisen for a Security Officer to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are:
- Ensure guest safety by monitoring entrances, exits, and public areas for unauthorized access or suspicious activities.
- Conduct regular patrols of hotel grounds, guest floors, and back-of-house areas to maintain a secure environment.
- Manage access control by verifying the identity of visitors, vendors, and contractors entering the hotel premises.
- Respond promptly to alarms, emergencies, or disturbances, coordinating with hotel management and emergency services as needed.
- Assist with lost and found procedures, ensuring the secure handling and storage of guest belongings.
- Handle guest inquiries related to security, providing reassurance and assistance as needed.
The ideal candidate for this position will have the following experience and qualifications:
- Hotel security officer experience
- SIA Licenced
- Certified Security training
- Police/Military background
- Excellent level of English read, write and spoken
- Ability to handle a ‘Crisis’ situation
Successful candidates will have the following skills:
- Software competencies – Microsoft Office programs (Intermediate).
- Knowledge of fire-fighting equipment and CCTV equipment.
- First aid and CPR training
- Interpersonal skills
- Communications skills
Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry. This includes:
- Competitive salary + excellent service charge
- 28 holidays inclusive of Bank Holidays
- Extra holiday for significant Birthdays (21.30.40. etc.)
- Life insurance
- Jumeirah perks website access – discount
- F&B and Spa treatment discount
- One and a half times pay for work during bank holidays
- Dry cleaning of uniform or Business attire
- Meals on duty
- Employee assistance programs
- Wellness benefits – Chiropodist, Flu jabs, and more!
- Taxi service after hours
- Social events & recognitions programs
- Ongoing training & development
- Wedding/Baby gift
- Cycle scheme
- Internal transfer scheme
- Eye test and discount for VDU users
- Dental cash back plan
- External transfer scheme
If you think you could be a match for this position, please apply today! All applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Security Officer employer: Jumeirah Carlton Tower
Contact Detail:
Jumeirah Carlton Tower Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures used in luxury hotels. Understanding how to manage access control and respond to emergencies in a high-end environment will set you apart from other candidates.
✨Tip Number 2
Network with current or former employees of Jumeirah Carlton Tower or similar establishments. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Demonstrate your crisis management skills through real-life examples. Be prepared to discuss situations where you've successfully handled emergencies or difficult situations, as this is crucial for a Security Officer role.
✨Tip Number 4
Stay updated on the latest security technologies and practices, especially those relevant to hotel environments. Showing that you are proactive about your professional development can impress hiring managers.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hotel security or similar roles. Emphasise your SIA licence, any certified security training, and your ability to handle crisis situations.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and security. Mention specific experiences that demonstrate your skills in guest safety, monitoring, and emergency response.
Highlight Relevant Skills: In your application, clearly outline your software competencies, knowledge of fire-fighting and CCTV equipment, as well as your first aid and CPR training. These are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is vital in a security role.
How to prepare for a job interview at Jumeirah Carlton Tower
✨Know Your Security Protocols
Familiarise yourself with common security protocols and procedures, especially those relevant to hotels. Be prepared to discuss how you would handle various situations, such as emergencies or suspicious activities.
✨Showcase Your Communication Skills
As a Security Officer, you'll need to interact with guests and staff regularly. Practice clear and confident communication, and be ready to demonstrate your interpersonal skills during the interview.
✨Highlight Relevant Experience
Make sure to emphasise any previous experience in hotel security or similar roles. Discuss specific scenarios where you successfully managed security issues or contributed to a safe environment.
✨Demonstrate Crisis Management Abilities
Prepare examples of how you've handled crisis situations in the past. This could include managing emergencies or resolving conflicts. Show that you can remain calm and effective under pressure.
