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- Tasks: Manage in-room dining orders and provide exceptional service to guests.
- Company: Join Jumeirah, a leader in luxury hospitality with stunning properties worldwide.
- Benefits: Enjoy competitive salary, healthcare, discounts, and career development opportunities.
- Why this job: Be part of a dynamic team delivering memorable experiences in a luxury setting.
- Qualifications: Experience in high-end service and excellent communication skills required.
- Other info: Work in a supportive environment with clear career pathways and perks.
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences.
From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About Jumeirah Carlton Tower
Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury.
The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool.
About the Job
An opportunity has arisen for an In Room Dining Minibar Attendant to join the In Room Dining Team in Jumeirah Carlton Tower. The main duties and responsibilities of this role are:
- Efficiently manage and process guest in-room dining orders, ensuring accuracy and timely delivery of high-quality food and beverage items.
- Provide personalized and attentive service to guests, addressing their preferences and special requests with a focus on exceeding expectations.
- Coordinate closely with the kitchen, ensuring smooth communication to guarantee accurate and timely preparation of in-room dining orders.
- Maintain a thorough understanding of the hotel\’s room service menu, including food and beverage options, and communicate effectively with guests to assist in their selections.
- Handle guest inquiries and concerns promptly, demonstrating a proactive and solutions-oriented approach to ensure guest satisfaction.
About you
The ideal candidate for this position will have the following experience and qualifications:
- Previous experience in a similar in-room dining or food and beverage role within a luxury 5-star hotel, showcasing a strong understanding of high-end service standards.
- Excellent communication skills, with the ability to interact professionally and courteously with guests, taking and processing orders with attention to detail.
- Exceptional organizational and multitasking skills, capable of handling multiple orders and requests simultaneously in a fast-paced environment.
- Attention to detail in delivering in-room dining orders, ensuring accuracy in presentation and adherence to guest preferences and dietary requirements.
Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
- Supportive and inclusive work environment
- Access to Learning & Development programmes and clear career pathways
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Health care and insurance benefits
- Competitive salary + excellent service charge
- Extra holiday for significant Birthdays (21.30.40. etc.)
- Jumeirah perks website access – discount
- Dry cleaning of uniform or Business attire
- Meals on duty
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Minibar Attendant - In Room Dining - Jumeirah Carlton Tower employer: Jumeirah Carlton Tower
Contact Detail:
Jumeirah Carlton Tower Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Minibar Attendant - In Room Dining - Jumeirah Carlton Tower
✨Tip Number 1
Get to know the company! Research Jumeirah Carlton Tower and its values. When you understand their commitment to luxury and service, you can tailor your approach during interviews to show how you fit right in.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience in high-end service and demonstrate your communication skills effectively.
✨Tip Number 3
Dress to impress! Make sure you look the part when you go for your interview. A polished appearance shows that you take the opportunity seriously and understand the standards expected in a luxury environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Jumeirah team directly. Don’t miss out on this chance!
We think you need these skills to ace Minibar Attendant - In Room Dining - Jumeirah Carlton Tower
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application: Make sure to customise your application for the Minibar Attendant role. Highlight your relevant experience in luxury hospitality and how it aligns with our high service standards at Jumeirah Carlton Tower.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Jumeirah Carlton Tower.
How to prepare for a job interview at Jumeirah Carlton Tower
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the in-room dining menu at Jumeirah Carlton Tower. Understand the food and beverage options, including any special dietary requirements. This knowledge will not only impress your interviewers but also show that you’re genuinely interested in providing exceptional service.
✨Showcase Your Service Skills
During the interview, be ready to discuss your previous experience in high-end service roles. Share specific examples of how you’ve gone above and beyond for guests in the past. This is your chance to demonstrate your understanding of luxury hospitality and how you can contribute to the warm and generous service that Jumeirah is known for.
✨Practice Your Communication
Excellent communication is key in this role. Practice articulating your thoughts clearly and professionally. You might even want to role-play common guest interactions or inquiries with a friend. This will help you feel more confident and prepared to handle any questions or scenarios that may come up during the interview.
✨Emphasise Your Multitasking Abilities
The role of a Minibar Attendant requires juggling multiple tasks efficiently. Be prepared to discuss how you manage your time and prioritise tasks in a fast-paced environment. Sharing specific strategies or tools you use to stay organised will highlight your ability to thrive under pressure, which is crucial for this position.
