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For Companies At a Glance
- Tasks: Lead and inspire the Reservations team while managing bookings and ensuring top-notch service.
- Company: Join Jumeirah, a global leader in luxury hospitality with stunning properties worldwide.
- Benefits: Enjoy competitive salary, healthcare, career development, and exclusive discounts.
- Why this job: Be part of a prestigious hotel and create memorable experiences for guests.
- Qualifications: Previous supervisory experience and strong communication skills are essential.
- Other info: Dynamic work environment with opportunities for growth and internal mobility.
The predicted salary is between 36000 - 60000 £ per year.
About Jumeirah Carlton Tower
Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool.
About The Job
An opportunity has arisen for a Reservations Assistant Manager to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are:
- Supervise and manage the Reservations team, offering guidance, support, and training.
- Conduct regular training sessions to ensure team knowledge of hotel policies and systems.
- Monitor team performance and provide constructive feedback.
- Schedule and coordinate team shifts to ensure adequate coverage.
- Assist in recruitment and onboarding of new team members.
- Process telephone and email reservations using Opera, ensuring accuracy.
Candidate Profile
- Previous supervisory or management experience preferred.
- Excellent English communication skills.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Strong knowledge of Opera reservation system.
- Ability to communicate effectively at all levels.
About The Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
- Supportive and inclusive work environment
- Access to Learning & Development programmes and clear career pathways
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Health care and insurance benefits
- Locally competitive salary and incentive structure
- Dry Cleaning of uniform or Business attire
- Meals on Duty
- Employee Assistance Program
- Wellness Benefits – Chiropodist, Flu Jabs, and more
Reservations Assistant Manager - Reservations - Jumeirah Carlton Tower in London employer: Jumeirah Carlton Tower
Contact Detail:
Jumeirah Carlton Tower Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Assistant Manager - Reservations - Jumeirah Carlton Tower in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Jumeirah Carlton Tower on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching Jumeirah's values and recent news. We want to show that we’re not just interested in the role, but also in being part of their mission to deliver exceptional hospitality.
✨Tip Number 3
Practice common interview questions with a friend. We can nail our responses by highlighting our supervisory experience and how we’ve successfully managed teams in the past.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the Reservations Assistant Manager position.
We think you need these skills to ace Reservations Assistant Manager - Reservations - Jumeirah Carlton Tower in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Reservations Assistant Manager role. Highlight your supervisory experience and any relevant skills, especially with the Opera reservation system. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for luxury hospitality and how your previous experiences align with our values at Jumeirah. Let us know why you’re excited about this opportunity!
Show Off Your Communication Skills: Since excellent English communication skills are key for this role, make sure your application reflects that. Keep your language clear and professional, but don’t be afraid to let your personality shine through. We love a bit of character!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our amazing benefits!
How to prepare for a job interview at Jumeirah Carlton Tower
✨Know Your Stuff
Before the interview, make sure you’re familiar with Jumeirah Carlton Tower and its unique offerings. Research their values, services, and recent news. This will help you demonstrate your genuine interest in the role and the company.
✨Showcase Your Leadership Skills
As a Reservations Assistant Manager, you'll need to lead a team. Prepare examples of how you've successfully managed or trained others in the past. Highlight your ability to provide constructive feedback and support team development.
✨Master the Tech
Since proficiency in the Opera reservation system is key, brush up on your skills before the interview. If you have experience with similar systems, be ready to discuss how you can quickly adapt and train others on new software.
✨Communicate Clearly
Excellent communication is crucial for this role. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend to refine your responses and ensure you convey your ideas effectively.
