At a Glance
- Tasks: Join our In-Room Dining Team and deliver exceptional service to guests.
- Company: Jumeirah, a global leader in luxury hospitality with stunning properties worldwide.
- Benefits: Competitive salary, healthcare, discounts, and opportunities for growth.
- Other info: Enjoy a supportive work environment with clear career pathways and perks.
- Why this job: Be part of a prestigious hotel and create memorable experiences for guests.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 22000 - 26000 € per year.
An opportunity has arisen for an Order Taker to join us at Jumeirah Carlton Tower within our In-Room Dining Team.
The main duties and responsibilities of this role are:
- Maximize sales and profits through exceptional value and service, utilizing effective up-selling and cross-selling techniques throughout the hotel.
- Maintain a thorough knowledge of all in-room dining menu items and actively review relevant information such as hotel events and daily specials.
- Demonstrate an understanding of hotel facilities and become proficient in hotel management systems such as Opera, Epicure, and Hotsos.
- Adhere to punctuality and uniform standards while fostering positive relationships with colleagues and other departments.
- Ensure compliance with hotel policies related to Fire, Health, Hygiene, and Safety, and possess a pleasant demeanor with proficiency in English and preferably additional languages.
The ideal candidate for this position will have the following experience and qualifications:
- Strong communication and interpersonal skills
- Strong customer service orientation
- Ability to tolerate moderate amounts of walking
- Ability to work flexible hours
- Demonstrates excellent grooming standards
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
- Supportive and inclusive work environment
- Access to Learning & Development programmes and clear career pathways
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Health care and insurance benefits
- Competitive salary + excellent service charge
- Extra holiday for significant Birthdays (21.30.40. etc.)
- Jumeirah perks website access – discount
- Dry cleaning of uniform or Business attire
- Meals on duty!
Order Taker - In Room Dining in London employer: Jumeirah Carlton Tower
Jumeirah Carlton Tower, located in the prestigious Knightsbridge area of London, is an exceptional employer that prioritises the growth and well-being of its staff. With a supportive and inclusive work environment, employees benefit from comprehensive healthcare, competitive salaries, and opportunities for professional development within a globally renowned luxury hospitality brand. The unique perks, such as colleague discounts and extra holiday for significant birthdays, further enhance the rewarding experience of working at this iconic hotel.
StudySmarter Expert Advice🤫
We think this is how you could land Order Taker - In Room Dining in London
✨Tip Number 1
Get to know the company! Research Jumeirah and its values, especially their commitment to exceptional service. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As an Order Taker, you'll need to interact with guests regularly. Role-play with a friend or family member to get comfortable with up-selling and cross-selling techniques.
✨Tip Number 3
Dress to impress! Make sure you look sharp and professional when you go for interviews. First impressions matter, especially in the hospitality industry where grooming standards are key.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Jumeirah team.
We think you need these skills to ace Order Taker - In Room Dining in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application:Make sure to customise your application for the Order Taker role. Highlight your relevant experience in customer service and any skills that align with our values at Jumeirah. It shows us you’re genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff – we want to know what makes you a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Jumeirah Carlton Tower
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the in-room dining menu. Jumeirah values exceptional service, so being able to discuss menu items confidently will show that you're serious about the role and ready to provide guests with a memorable experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Jumeirah prides itself on warm and generous service, so demonstrating your ability to create positive interactions will set you apart from other candidates.
✨Understand the Hotel's Unique Offerings
Research Jumeirah Carlton Tower and its unique features, like the rooftop health club and stunning views. Being knowledgeable about the hotel will help you answer questions more effectively and show your enthusiasm for the brand.
✨Dress to Impress
First impressions matter! Make sure you adhere to the grooming standards expected in the hospitality industry. Dressing smartly not only reflects your professionalism but also aligns with Jumeirah's commitment to excellence.
