At a Glance
- Tasks: Lead the In-Room Dining team, ensuring exceptional service and smooth operations.
- Company: Join Jumeirah, a leader in luxury hospitality with a global presence.
- Benefits: Enjoy competitive salary, healthcare, discounts, and career development opportunities.
- Why this job: Be part of a prestigious hotel and create memorable experiences for guests.
- Qualifications: Two years in a similar role, excellent customer service skills, and adaptability.
- Other info: Work in a supportive environment with clear career pathways and extra holiday perks.
The predicted salary is between 36000 - 60000 £ per year.
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. Since the opening of the iconic Burj Al Arab in 1999, Jumeirah has become synonymous with warm and generous service, crafting distinctive and purposeful experiences that bring joy to guests worldwide.
About The Hotel
Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel features 186 beautifully appointed guestrooms, 87 with balconies—a rare feature in London—alongside access to the private Cadogan Gardens, destination dining at La Maison Ani, and London’s largest naturally lit swimming pool at The Peak health club and spa.
About the Job
An opportunity has arisen for an In-Room Dining Supervisor to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role include:
- Oversee day-to-day activities, motivate and guide the team to achieve goals, and lead by example with compassion, honesty, and integrity.
- Develop and implement timelines, delegate tasks, and brief staff on duties across various departments.
- Ensure personnel, clients, and guests are greeted and attended to professionally and discreetly.
- Compile duty rosters and advise on changes as necessary.
- Prepare reports and maintain appropriate filing systems.
- Manage stock, inventories, vendor directories, and contract agreements.
About you
The ideal candidate for this position will have the following experience and qualifications:
- Excellent listening skills and customer orientation.
- Adaptability and appreciation of cultural diversity.
- Passion for driving excellence.
- Adaptable and flexible.
- Two years of experience in a similar role within a luxury hotel.
About the Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include:
- Supportive and inclusive work environment.
- Access to Learning & Development programmes and clear career pathways.
- Opportunities for internal mobility within our global network.
- Colleague discounts on food, beverage, and hotel stays worldwide.
- Health care and insurance benefits.
- Competitive salary + excellent service charge.
- Extra holiday for significant birthdays (21, 30, 40, etc.).
- Jumeirah perks website access – discount.
- Dry cleaning of uniform or business attire.
- Meals on duty.
In-Room Dining Supervisor - In-Room Dining - Jumeirah Carlton Tower in London employer: Jumeirah Carlton Tower
Contact Detail:
Jumeirah Carlton Tower Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-Room Dining Supervisor - In-Room Dining - Jumeirah Carlton Tower in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Jumeirah or similar luxury hotels. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show off your personality during interviews! Jumeirah values warm and generous service, so let your passion for hospitality shine through. Share stories that highlight your adaptability and customer orientation.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in an in-room dining setting. This will show your problem-solving skills and ability to lead a team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Jumeirah family.
We think you need these skills to ace In-Room Dining Supervisor - In-Room Dining - Jumeirah Carlton Tower in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for hospitality shine through! We want to see how much you care about providing excellent service and creating memorable experiences for guests.
Tailor Your CV: Make sure to customise your CV for the In-Room Dining Supervisor role. Highlight relevant experience and skills that match the job description. We love seeing candidates who take the time to align their background with what we’re looking for!
Be Professional Yet Personal: While we appreciate professionalism, don’t be afraid to inject a bit of your personality into your application. Share a brief story or example that showcases your customer service skills or leadership style – it helps us get to know you better!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing benefits!
How to prepare for a job interview at Jumeirah Carlton Tower
✨Know Your Stuff
Before the interview, dive deep into Jumeirah's values and the specifics of the In-Room Dining Supervisor role. Familiarise yourself with their commitment to luxury service and how you can contribute to that ethos. This shows genuine interest and helps you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a potential supervisor, it’s crucial to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully guided a team, resolved conflicts, or improved service standards. This will highlight your capability to manage day-to-day activities effectively.
✨Cultural Sensitivity is Key
Given the diverse clientele at Jumeirah, be ready to discuss how you’ve adapted to different cultural backgrounds in previous roles. Share specific instances where your adaptability made a positive impact on guest experiences, showcasing your customer orientation and appreciation for diversity.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking insightful questions about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.