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For Companies At a Glance
- Tasks: Lead and inspire the In-Room Dining team to deliver exceptional service.
- Company: Join Jumeirah, a leader in luxury hospitality with a global presence.
- Benefits: Enjoy competitive salary, healthcare, discounts, and career development opportunities.
- Why this job: Be part of a prestigious hotel and create memorable experiences for guests.
- Qualifications: Two years in a similar luxury hotel role with strong customer service skills.
- Other info: Dynamic work environment with opportunities for growth and internal mobility.
The predicted salary is between 36000 - 60000 £ per year.
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. Since the opening of the iconic Burj Al Arab in 1999, Jumeirah has become synonymous with warm and generous service, crafting distinctive and purposeful experiences that bring joy to guests worldwide.
About Jumeirah Carlton Tower
Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel features 186 beautifully appointed guestrooms, 87 with balconies—a rare feature in London—alongside access to the private Cadogan Gardens, destination dining at La Maison Ani, and London’s largest naturally lit swimming pool at The Peak health club and spa.
About the Job
An opportunity has arisen for an In-Room Dining Supervisor to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role:
- Oversee day-to-day activities, motivate and guide the team to achieve goals, and lead by example with compassion, honesty, and integrity.
- Develop and implement timelines, delegate tasks, and brief staff on duties across various departments.
- Ensure personnel, clients, and guests are greeted and attended to professionally and discreetly.
- Compile duty rosters and advise on changes as necessary.
- Prepare reports and maintain appropriate filing systems.
About you
The ideal candidate for this position will have the following experience and qualifications:
- Excellent listening skills and customer orientation.
- Adaptability and appreciation of cultural diversity.
- Passion for driving excellence.
- Adaptable and flexible.
- Two years of experience in a similar role within a luxury hotel.
About the Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include:
- Supportive and inclusive work environment.
- Access to Learning & Development programmes and clear career pathways.
- Opportunities for internal mobility within our global network.
- Colleague discounts on food, beverage, and hotel stays worldwide.
- Health care and insurance benefits.
- Competitive salary + excellent service charge.
- Extra holiday for significant birthdays (21, 30, 40, etc.).
- Jumeirah perks website access – discount.
- Dry cleaning of uniform or business attire.
- Meals on duty.
In - Room Dining Supervisor - Jumeirah Carlton Tower employer: Jumeirah Carlton Tower
Contact Detail:
Jumeirah Carlton Tower Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In - Room Dining Supervisor - Jumeirah Carlton Tower
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. You never know who might have a lead on a position at Jumeirah or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Jumeirah Carlton Tower and its values. Show us that you understand our commitment to luxury and exceptional service, and be ready to share how your experience aligns with that.
✨Tip Number 3
Practice your communication skills! As an In-Room Dining Supervisor, you'll need to demonstrate excellent listening and customer orientation. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Jumeirah family.
We think you need these skills to ace In - Room Dining Supervisor - Jumeirah Carlton Tower
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you care about providing excellent service and creating memorable experiences for guests.
Tailor Your CV: Make sure to customise your CV for the In-Room Dining Supervisor role. Highlight relevant experience and skills that match the job description, so we can see why you're the perfect fit for our team!
Be Professional Yet Personal: While we appreciate professionalism, don’t be afraid to inject a bit of your personality into your application. We’re looking for someone who can lead with compassion and integrity, so let us get to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Jumeirah Carlton Tower
✨Know Your Stuff
Before the interview, make sure you research Jumeirah Carlton Tower and its values. Understand their commitment to luxury hospitality and how they craft unique experiences for guests. This knowledge will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As an In-Room Dining Supervisor, you'll need to motivate and guide a team. Prepare examples from your past experience where you've successfully led a team, resolved conflicts, or improved service quality. Be ready to discuss how you can bring that same energy to Jumeirah.
✨Emphasise Customer Orientation
Jumeirah prides itself on exceptional service. Think of specific instances where you went above and beyond for a guest or client. Highlight your excellent listening skills and adaptability, as these are crucial in a luxury setting.
✨Dress to Impress
First impressions matter, especially in the hospitality industry. Dress smartly and professionally for your interview. It shows respect for the company and the role you're applying for, and it sets the tone for a positive interaction.