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- Tasks: Lead the front office team, ensuring exceptional guest experiences and smooth operations.
- Company: Join Jumeirah Group, a leader in luxury hospitality with iconic destinations worldwide.
- Benefits: Enjoy competitive pay, career growth opportunities, and a vibrant work culture.
- Why this job: Be part of a renowned brand that values creativity and excellence in service.
- Qualifications: Previous experience in hospitality or customer service is preferred but not essential.
- Other info: This role offers a chance to work in a dynamic environment with diverse guests.
The predicted salary is between 28800 - 42000 £ per year.
About Jumeirah & the hotel: For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.
Front Office Team Leader - Front Office - Jumeirah Lowndes employer: Jumeirah Carlton Tower
Contact Detail:
Jumeirah Carlton Tower Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Team Leader - Front Office - Jumeirah Lowndes
✨Tip Number 1
Familiarise yourself with Jumeirah's brand values and service standards. Understanding their 'Stay Different' promise will help you align your responses during interviews and demonstrate that you are a good fit for their team.
✨Tip Number 2
Network with current or former employees of Jumeirah Group. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 3
Prepare to discuss your leadership style and how it aligns with managing a front office team. Think of specific examples from your past experiences where you successfully led a team, resolved conflicts, or improved service delivery.
✨Tip Number 4
Research the latest trends in the hospitality industry, particularly in front office operations. Being knowledgeable about current challenges and innovations can set you apart as a candidate who is proactive and well-informed.
We think you need these skills to ace Front Office Team Leader - Front Office - Jumeirah Lowndes
Some tips for your application 🫡
Understand the Company: Familiarise yourself with Jumeirah Group and their unique brand promise of 'Stay Different'. Highlight your understanding of their values and how they align with your own in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality, particularly in front office roles. Emphasise leadership skills and any achievements that demonstrate your ability to exceed guest expectations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your leadership style. Mention specific examples of how you've successfully managed teams or improved guest experiences in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Jumeirah Carlton Tower
✨Research the Company
Before your interview, take some time to learn about Jumeirah Group and its values. Understanding their 'Stay Different' brand promise and what sets them apart in the hospitality market will help you align your answers with their expectations.
✨Showcase Leadership Skills
As a Front Office Team Leader, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards.
✨Emphasise Customer Service Excellence
Jumeirah is known for its exceptional service. Be ready to discuss how you prioritise customer satisfaction and share specific instances where you went above and beyond to enhance a guest's experience.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the hotel's operations, team dynamics, or future goals. This shows your genuine interest in the role and the company.
