At a Glance
- Tasks: Operate dry cleaning machinery and provide top-notch service to guests.
- Company: Join the prestigious Jumeirah Carlton Tower in Knightsbridge.
- Benefits: Competitive salary, healthcare, career development, and discounts on hotel stays.
- Other info: Enjoy a supportive work environment with opportunities for growth.
- Why this job: Be part of a luxury hospitality team and enhance guest experiences.
- Qualifications: Experience in dry cleaning and strong customer service skills required.
The predicted salary is between 40500 - 49500 £ per year.
About Jumeirah Carlton Tower
Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool.
About the Job
An opportunity has arisen for a Dry Cleaner to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are:
- Operate and maintain dry cleaning machinery and equipment, including dry cleaning machines, pressing equipment, and stain removal tools, ensuring efficient and effective cleaning processes.
- Handle guests' garments with care, applying appropriate dry-cleaning techniques and treatments to ensure high-quality results and preservation of garment fabrics and colors.
- Identify and treat stains or spots on garments using specialized cleaning agents and techniques, ensuring that stains are removed effectively without damaging the fabric.
- Inspect garments before and after cleaning to ensure they meet the hotel's quality standards, checking for any damage, imperfections, or missed spots that require attention.
- Provide excellent customer service by addressing guests' special requests, inquiries, and concerns related to their dry-cleaning needs, ensuring a high level of satisfaction.
- Manage inventory of dry-cleaning supplies, including solvents, detergents, and other cleaning agents, ensuring that stock levels are maintained.
About you:
The ideal candidate for this position will have the following experience and qualifications:
- High School Diploma or equivalent qualification with a good understanding of laundry and dry-cleaning operations.
- Minimum 1 year of experience in dry cleaning or a related field, including hands-on experience operating dry-cleaning machinery and equipment.
- Knowledge of fabric care and garment handling, with the ability to identify different fabric types and apply appropriate cleaning methods.
- Strong customer service and stakeholder management skills, with the ability to build positive working relationships with internal departments such as Housekeeping, Front Office, Procurement, and HR, as well as guests, visitors, and suppliers.
- Excellent attention to detail and organisational skills, ensuring garments are processed accurately, maintained to high quality standards, and returned in a timely manner.
About The Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include:
- Supportive and inclusive work environment
- Access to Learning & Development programmes and clear career pathways
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Health care and insurance benefits
- Competitive salary + excellent service charge
- Extra holiday for significant Birthdays (21.30.40. etc.)
- Jumeirah perks website access – discount
- Dry cleaning of uniform or Business attire
- Meals on duty!
Jumeirah is committed to a respectful and inclusive recruitment process. Harassment, sexual harassment, discrimination, bullying or any other inappropriate behaviour by or towards any person involved in the recruitment process including candidates, interviewers, recruitment agency staff, assessors and other third parties will not be tolerated and may result in immediate removal from the recruitment process and such further action as Jumeirah UK considers appropriate.
Dry Cleaner - Jumeirah Carlton Tower employer: Jumeirah Carlton Tower
Jumeirah Carlton Tower is an exceptional employer that offers a vibrant work culture in the heart of Knightsbridge, London. With a commitment to employee growth, Jumeirah provides access to comprehensive learning and development programmes, competitive salaries, and unique benefits such as extra holiday for significant birthdays and colleague discounts on food and hotel stays worldwide. Join us to be part of a luxury hospitality brand renowned for its warm service and distinctive experiences, where your contributions are valued and rewarded.
