At a Glance
- Tasks: Deliver exceptional spa treatments and create immersive wellness experiences for guests.
- Company: Join Jumeirah, a leader in luxury hospitality with stunning properties worldwide.
- Benefits: Enjoy a vibrant work environment, competitive pay, and opportunities for personal growth.
- Other info: Work in a luxurious setting with excellent career advancement opportunities.
- Why this job: Be part of a prestigious brand and make a positive impact on guests' well-being.
- Qualifications: Experience in wellness or hospitality, with strong communication and stakeholder management skills.
The predicted salary is between 38250 - 46750 £ per year.
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences.
About Jumeirah Carlton Tower
Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool.
About The Job
An opportunity has arisen for a Casual Spa Therapist to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are to:
- Provide excellent therapy services to guests by recommending correct treatments and offering full product knowledge, in accordance with Spa protocol and accepted certification practices, to ensure they always receive enchanting, immersive health and wellness experiences.
- Examine treatment rooms before beginning a treatment to ensure they are fully set up, equipped, and in line with the established standards.
- Inspect all areas of the Spa and treatment rooms to ensure their cleanliness so that guests are provided with a clean and comforting experience.
- Provide a clean, safe, and hygienic environment within the Spa in line with standard documentation, sequence of services, SOPs etc., thus adhering to local regulations.
- Carry out spa treatments to the highest of standards. Ensure all checks and preparation are adhered to standard protocols thus providing a smooth and professional service.
- Be ready to receive the guests and ensure consultation questionnaires and other details (wellness history, allergies, dislikes etc.) are read prior to the treatments and appropriate therapy is provided leading to pleasing guest experience.
About you
The ideal candidate for this position will have the following experience and qualifications:
- Strong stakeholder management skills, confidently liaising with internal teams including HR, Health & Safety, and senior management.
- Experienced in engaging with external stakeholders such as guests, wellness vendors, and government agencies.
- Ideally degree-qualified in Health, Wellness Coaching, Psychology, Counselling, or a related field.
- Minimum of 2-3 years’ experience in a similar role within a wellness or hospitality environment.
Jumeirah is committed to a respectful and inclusive recruitment process. Harassment, sexual harassment, discrimination, bullying or any other inappropriate behaviour by or towards any person involved in the recruitment process including candidates, interviewers, recruitment agency staff, assessors and other third parties will not be tolerated and may result in immediate removal from the recruitment process and such further action as Jumeirah UK considers appropriate.
Casual Spa Therapist - The Lowndes employer: Jumeirah Carlton Tower
Jumeirah Carlton Tower is an exceptional employer that offers a vibrant work culture in the heart of Knightsbridge, London. With a commitment to employee growth, Jumeirah provides access to comprehensive learning and development programmes, competitive salaries, and unique benefits such as extra holiday for significant birthdays and colleague discounts on food and hotel stays worldwide. Join us to be part of a luxury hospitality brand renowned for its warm service and distinctive experiences, where your contributions are valued and rewarded.
