At a Glance
- Tasks: Keep guest rooms and public areas spotless while ensuring a welcoming atmosphere.
- Company: Join Jumeirah, a leader in luxury hospitality with stunning properties worldwide.
- Benefits: Enjoy flexible hours, training opportunities, and a vibrant work environment.
- Why this job: Be part of a prestigious brand known for exceptional service and unique experiences.
- Qualifications: Previous hotel experience preferred; teamwork and attention to detail are essential.
- Other info: Located in Knightsbridge, this role offers a chance to work in a luxury setting.
The predicted salary is between 20000 - 28000 £ per year.
About Jumeirah & the Hotel
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
Situated in the heart of Knightsbridge, one of London\’s most exclusive neighbourhoods, Jumeirah Lowndes is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring 186 beautifully appointed guestrooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to takefulladvantage of the stunning views across London. The property also boasts the city\’s largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination Italian restaurant La Maison Ani.
About the Job:
An opportunity has arisen for a Casual Room Attendant to join us at Jumeirah Lowndes. The main duties and responsibilities of this role are:
- To ensure that all areas assigned are cleaned and maintained to the required standard this includes during refurbishment programs areas as walls, doors and all fixtures and fittings. This also includes guest bedrooms and bathrooms, guest corridors, skirting and furniture, fixtures, coverings, and fittings.
- To be fully aware of the work schedule and adequate notice is given if all work cannot be carried out.
- To report any complaints, accidents, equipment malfunction, maintenance faults, suspicious persons, safety hazards or other incidents immediately to the supervisor or the duty Manager.
- To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/ areas if required, to meet business demands and guest service needs.
- To attend training and meetings as and when required.
- To assist in maximising productivity for the Department.
- To follow the Health and Safety manual handling and COSHH procedures closely.
- Any lost property found to be taken immediately to the Housekeeping Office to be recorded with all relevant information to ensure safe return to the owner.
- To deliver requests to guest in an efficient and courteous manner.
- To ensure that all the guest and colleague areas are clean and maintained to a high standard of cleanliness and maintenance, as assigned by the Housekeeping Manager and in accordance with the Company policies and procedures to ensure maximum guest satisfaction.
About you:
The ideal candidate for this position will have the following experience and qualifications:
- Previous experience in a hotel preferably in London.
- The ideal candidate should be a team player who works collaboratively with colleagues to maintain the cleanliness and presentation of the hotel.
- Demonstrated professionalism in their interactions with both guests and fellow staff members, contributing positively to the overall atmosphere of the hotel.
- Previous experience as Housekeeping Porter desirable.
- A keen eye for detail is crucial, as the role involves ensuring that every aspect of guest rooms and public areas is immaculate and presented to the highest standard expected in a luxury establishment.
- Alongside their housekeeping duties, the ideal candidate should also exhibit strong customer service skills, being attentive to guest needs, responsive to requests, and always maintain a professional and courteous demeanor.
If you feel like you will be a match for this role, please apply today.
#J-18808-Ljbffr
Casual Room Attendant - Housekeeping - Jumeirah Lowndes employer: Jumeirah Carlton Tower
Contact Detail:
Jumeirah Carlton Tower Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Room Attendant - Housekeeping - Jumeirah Lowndes
✨Tip Number 1
Familiarise yourself with the Jumeirah brand and its values. Understanding their commitment to luxury and exceptional service will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in housekeeping or hospitality, especially in London. Be ready to share specific examples of how you've maintained high standards of cleanliness and guest satisfaction in past roles.
✨Tip Number 3
Demonstrate your teamwork skills by discussing how you've collaborated with colleagues in previous jobs. Jumeirah values a positive atmosphere, so showing that you can contribute to this will set you apart.
✨Tip Number 4
Prepare to discuss your attention to detail. Since the role requires maintaining immaculate standards, be ready to explain how you ensure every aspect of your work meets high expectations.
We think you need these skills to ace Casual Room Attendant - Housekeeping - Jumeirah Lowndes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise any previous work in hotels, especially in London, and showcase your attention to detail and customer service skills.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role at Jumeirah Lowndes. Mention specific aspects of the hotel that appeal to you and how your skills align with their standards of luxury hospitality.
Highlight Teamwork and Professionalism: In your application, stress your ability to work collaboratively with colleagues and maintain professionalism in guest interactions. Provide examples of how you've contributed positively to team environments in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in housekeeping.
How to prepare for a job interview at Jumeirah Carlton Tower
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight any previous experiences where you ensured cleanliness and presentation were up to standard. Mention specific tasks that required meticulousness, as this will demonstrate your suitability for the role.
✨Emphasise Teamwork Skills
The ideal candidate should be a team player. Be prepared to discuss how you've collaborated with colleagues in past roles. Share examples of how you contributed to a positive work environment, as this aligns with the hotel's emphasis on teamwork.
✨Demonstrate Customer Service Experience
Strong customer service skills are essential for this position. Prepare to talk about instances where you went above and beyond to meet guest needs. This could include handling requests or resolving issues, showcasing your ability to maintain professionalism under pressure.
✨Familiarise Yourself with Health and Safety Protocols
Understanding health and safety procedures is vital in housekeeping roles. Brush up on relevant protocols, such as COSHH and manual handling. Being able to discuss these during your interview will show that you take safety seriously and are ready to adhere to company policies.